Shipping Companies

Cyprus

G.A.P. Vassilopoulos Group

Back Office Support

GAP Vassilopoulos Group, one of the leading employers in Cyprus, is seeking to recruit a&nbsp;detail-oriented and organized Back Office Administrator&nbsp;to join the&nbsp;Western Union team&nbsp;at our Head Offices in&nbsp;Nicosia, Cyprus.&nbsp;This role plays an important part in supporting the daily operations of Western Union services, ensuring that back-office processes, documentation, and internal procedures are handled efficiently and accurately while maintaining compliance with company and regulatory requirements. This is a great opportunity to build your career in back office operations, working with international partners and customer quotations in a fast-paced environment.&nbsp;Main Duties &amp; Responsibilities:<ul><li>Efficiently handle and process rate requests submitted by customers</li><li>Communication with agents abroad</li><li>Generate accurate quotations based on rates received from agents and send them to customers in a timely and professional manner</li><li>Proactively follow up with customers to track the status of quotations, provide updates, and ensure customer satisfaction throughout the process</li></ul>&nbsp;Qualifications &amp; Requirements:<ul><li>High School Degree or Diploma</li><li>Bachelor’s Degree in Business, Shipping or in any other related field will be considered an advantage</li><li>Proficiency in MS Office (Excel, Word, Outlook)</li><li>Fluency in Greek &amp; English Language</li><li>High attention to detail, ensuring accurate data entry and processing</li><li>Ability to work effectively as part of a team in a fast-paced environment</li></ul>&nbsp;What We Offer:<ul><li>Attractive remuneration package based on experience and qualifications</li><li>13th Salary</li><li>Bonus</li><li>Provident Fund after the first 6 months</li><li>Participate in the Loyalty Discount Scheme Program</li><li>Paid Annual Leave Days</li><li>A collaborative and supportive work environment</li><li>Opportunity to join a fast-growing sector within an established Group</li><li>Career growth prospects in the payments and financial services industry</li></ul>

Back Office Administrator

Back Office Administrator

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