As a Technical Account Manager Senior, you will manage assigned technical accounts, ensuring client satisfaction and alignment with service delivery standards. You will act as a trusted advisor and technical expert, helping clients clarify their business needs, understand system functionality and progress their technical priorities.
As a Technical Account Manager Lead, you will manage high-value technical accounts and advise clients on technical solutions. You will lead client and internal discussions, support business requirements gathering, assess needs against system functionality, and guide account-specific technical strategies.
