Employment Agencies

Cyprus

RED HR Solutions

Computer Science

Finance

Information Technology

The Client:Our client, OneVault, which has recently received its EMI licence from the Central Bank of Cyprus is looking to recruit a Banking Systems Support Specialist for its offices in Nicosia.OneVault is member of Finvasia Gorup which is a global enterprise with headquarters in Chandigarh, India, &nbsp;offering services in 4 sectors of expertise – financial services, healthcare, blockchain and real estate.&nbsp;The Position:The Banking Systems Support Specialist&nbsp;will customize, maintain, and provide support the banking systems. This role will involve handling back-office banking operations, troubleshooting system issues, and assisting end users with technical problems, including software errors, network issues, and hardware failures.&nbsp;Responsibilities:1) System Customization &amp; Maintenance:<ul style="list-style-type:disc;"><li>Customize and configure banking systems to meet business and regulatory requirements.</li><li>Maintain, update, and optimize core banking applications and related software.</li><li>Collaborate with vendors and internal teams for system enhancements and upgrades.</li><li>Ensure compliance with banking regulations and security standards when implementing system changes.</li></ul>&nbsp;2) Technical Support &amp; Troubleshooting:<ul style="list-style-type:disc;"><li>Provide technical assistance to end users for issues related to banking software, hardware, and networks.</li><li>Diagnose, resolve, and escalate system errors, connectivity issues, and software bugs as needed.</li><li>Act as a liaison between end users, IT teams, and third-party service providers.</li><li>Monitor system performance and proactively address potential failures or inefficiencies.</li></ul>&nbsp;3) Back-Office Operations Support:<ul style="list-style-type:disc;"><li>Assist in daily banking operations, ensuring accurate transaction processing.</li><li>Support reconciliation, reporting, and regulatory compliance activities.</li><li>Troubleshoot operational discrepancies and provide resolution guidance.</li><li>Develop and maintain documentation for system processes, configurations, and troubleshooting guides</li></ul>&nbsp;Requirements:<ul><li>Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.</li><li>Experience in banking operations and IT support, preferably within financial institutions.</li><li>Proficiency in banking software, databases, and system administration.</li><li>Strong troubleshooting skills for software, network, and hardware issues.</li><li>Familiarity with cybersecurity and regulatory compliance requirements in the banking sector.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work under pressure and handle multiple priorities.</li><li>Knowledge of SQL, scripting languages, or automation tools for system maintenance is a plus</li></ul>&nbsp;Location:Client’s Offices in Nicosia, Cyprus Benefits: An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.&nbsp;TO APPLY CLICK <a target="_blank" rel="noopener noreferrer" href="https://app.ismartrecruit.com/jobDescription?x=E7pcmVkaHJzb2x1dGlvbnMubmV0Xzc1N19QUk9NT1RFVVJMX2VuQ9e">HERE</a>Apply now in strict confidence.Only successful candidates will be contacted.

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