Tourism - Hotels

Cyprus

Wavemaker Hospitality

HORECA employees

Job Title: Head Waiter / Head Waitress &nbsp;Location: Ayia Napa, Limassol, and Paphos (Various Wavemaker Hospitality Hotels) Company: Wavemaker Hospitality Employment Type: Full-time / Seasonal&nbsp;About Us: Wavemaker Hospitality is a hotel group redefining lifestyle and leisure experiences across Cyprus. We are looking for talented individuals to lead our service teams and deliver memorable hospitality.&nbsp;Position Overview: We are seeking experienced and dynamic Head Waiters/Waitresses to join our Food &amp; Beverage departments. This role is ideal for individuals with leadership qualities, a passion for service excellence, and the ability to manage and inspire a team in a fast-paced environment.&nbsp;Key Responsibilities:<ul><li>Supervise and coordinate daily restaurant and/or bar service operations.</li><li>Ensure smooth guest service with attention to detail, professionalism, and speed.</li><li>Train, support, and motivate waiting staff to maintain high service standards.</li><li>Monitor cleanliness and presentation of the dining area.</li><li>Handle guest complaints or feedback professionally and effectively.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Assist with daily reporting, inventory control, and staff scheduling.</li></ul>Requirements:<ul><li>Proven experience as a Head Waiter/Waitress or Senior Waiter in a hotel or upscale restaurant.</li><li>Strong leadership and communication skills.</li><li>Excellent customer service and problem-solving abilities.</li><li>Good knowledge of food and beverage service procedures.</li><li>Ability to work in a team-oriented environment and under pressure.</li><li>Fluent in English; Greek or other languages are a plus.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>What We Offer:<ul><li>Competitive salary depending on experience and location.</li><li>Accommodation and meals for non-local staff (if required).</li><li>Professional and supportive working environment.</li><li>Career development opportunities across Wavemaker Hospitality’s hotel portfolio.</li><li>Staff training and performance-based incentives.</li></ul>How to Apply: Submit your CV and a short cover letter indicating your preferred location(s) (Ayia Napa, Limassol, Paphos) to <a href="mailto:a.ioannidou@wavemakerhospitality.com">a.ioannidou@wavemakerhospitality.com</a>&nbsp;

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