Columbia Restaurants Company ltd

Business Administration

Operations

Marketing / Public Relations

Hotel School Graduates

Tourism Studies

SCOPE OF JOB&nbsp;The main purpose of this role is to monitor and improve the daily operations and build processes to support strategic business goals. Will be responsible to oversee the efficiency of systems in every department as per the company standards.&nbsp;&nbsp;&nbsp;&nbsp;Main Responsibilities&nbsp;<ul><li dir="ltr">Ensure all systems operate smoothly and align with company quality standards</li><li dir="ltr">Establish quality KPIs and conduct quality assessments</li><li dir="ltr">Coordinate with HR department to ensure the hiring plans meet the business needs</li><li dir="ltr">Monitor daily operations and address potential issues effectively, in a timely manner</li><li dir="ltr">Conduct daily inspections of premises and staff appearance</li><li dir="ltr">Ensure all company policies are adhered to with regards to Licensing Regulations&nbsp;</li><li dir="ltr">Prepare projections and produce weekly/monthly accounts and reports&nbsp;for all the departments</li><li dir="ltr">Monitor financial data and recommend solutions that will improve profitability</li><li dir="ltr">Ensure all security procedures are adhered to within the area of cash handling, stock control and the premises</li><li dir="ltr">Monitor property maintenance through with documented checklists</li><li dir="ltr">Perform shifts as Manager on Duty&nbsp;</li><li dir="ltr">Ensuring HACCP and Health &amp; Safety policies and procedures are implemented and maintained&nbsp;</li><li dir="ltr">Attend job specific trainings&nbsp;</li><li dir="ltr">Attend team communication meetings&nbsp;</li></ul>&nbsp;KEY REQUIREMENTS&nbsp;&nbsp;Skills and Knowledge&nbsp;<ul><li dir="ltr">Excellent knowledge of Microsoft Office</li><li dir="ltr">Commercially astute&nbsp;&nbsp;</li><li dir="ltr">Good organizational and communication skills&nbsp;</li><li dir="ltr">Good knowledge of Health &amp; Safety, Hygiene and Licensing regulations&nbsp;</li></ul>Behavioral characteristics&nbsp;<ul><li dir="ltr">Attention to detail&nbsp;</li><li dir="ltr">Quality focused</li><li dir="ltr">Assertive &amp; Fair&nbsp;</li><li dir="ltr">Realistic and Critical Thinking&nbsp;</li><li dir="ltr">Integrity (High Moral and Ethical Principles)&nbsp;</li><li dir="ltr">Leadership qualities</li></ul>Level of Experience&nbsp;<ul><li dir="ltr">Previous experience as Business Operations Manager or similar role</li><li dir="ltr">Experience with forecasting models</li><li dir="ltr">Ability to interpret financial data and allocate budgets</li><li dir="ltr">Experience with databases and project management&nbsp;</li><li dir="ltr">Excellent knowledge of F&amp;B operations&nbsp;management</li><li dir="ltr">Previous experience in leading teams (ideally in hospitality sector)&nbsp;</li></ul>&nbsp;BENEFITS<ul><li dir="ltr">Competitive salary based on experience and qualifications</li><li dir="ltr">13th salary &amp; Provident fund</li><li dir="ltr">21 days Paid annual leave&nbsp;</li><li dir="ltr">5 working days per week from Monday to Sunday</li><li dir="ltr">Free meal while on duty</li><li dir="ltr">Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House &amp; Garden, Columbia Sun)</li><li dir="ltr">Training and development opportunities</li><li dir="ltr">Career advancement opportunities</li></ul>&nbsp;All applications will be treated with the strictest confidence.Interested applicants may email their CV at&nbsp;<a href="mailto:jobs@columbia-restaurants.com">jobs@columbia-restaurants.com</a>

Operations Manager

Operations Manager

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