Cyprus

HORECA employees

Hotel School Graduates

Area Manager KFC- Paphos Area&nbsp;We are looking for an experienced and driven Area Manager to lead the operations of our brand restaurants in Paphos.This is a strategic and hands-on leadership role responsible for ensuring operational excellence, team development, financial performance, and customer satisfaction across all assigned units.&nbsp;Key Responsibilities:<ul><li>Operational Leadership: Oversee daily operations of multiple restaurant units, ensuring adherence to brand standards, food safety protocols, and exceptional customer service. Conduct regular and surprise store visits to monitor performance and compliance.</li><li>Team Management &amp; Development: Lead, coach, and mentor a team of Restaurant General Managers, Assistant Managers, Shift Supervisors, and Team Members. Provide performance feedback, conduct evaluations, and support career development planning.</li><li>Customer Experience: Foster a customer-focused culture by training teams to exceed service expectations. Analyze customer feedback and complaints to identify trends and implement corrective actions.</li><li>Financial Oversight: Monitor sales, labour, inventory, and controllables. Collaborate with RGMs to meet margin targets and implement cost-control strategies. Review store-level financials and guide RGMs on improving profitability.</li><li>Business Planning: Work with restaurant teams to develop Annual Operating Plans (AOPs) and drive performance against established business objectives. Participate in the brand’s annual business planning process.</li><li>New Store Openings: Play a key role in launching new units, ensuring operational readiness, proper staffing, and adherence to brand and quality standards.</li><li>Cross-functional Collaboration: Partner with HR, Marketing, IT, QA, Training, and Maintenance departments to support unit-level needs, communicate challenges, and implement aligned solutions.</li><li>Facilities &amp; Vendor Management: Ensure all equipment and facilities are maintained to standards.</li><li>Performance Monitoring: Track key operational KPIs, including Speed of Service (SOS), labour productivity, and sales metrics. Use data-driven insights to drive improvement plans.</li><li>HR &amp; Culture Leadership: Work closely with the HR team to forecast staffing needs, support recruitment, and promote a positive, fair, and compliant work environment. Act as a culture ambassador, reinforcing brand values and behaviors.</li><li>Availability &amp; Support: Remain accessible to restaurant teams outside regular hours when operational needs arise, providing support and ensuring smooth business continuity.</li></ul>&nbsp;Qualifications:<ul><li>Undergraduate degree or equivalent experience in food service, hospitality, or retail.</li><li>3–5 years of multi-unit or high-level restaurant management experience.</li><li>Strong track record in team leadership, customer satisfaction, and financial management.</li><li>Demonstrated ability to analyze operations and drive performance improvements.</li><li>Excellent interpersonal, coaching, and problem-solving skills.</li><li>A commitment to operational excellence and a passion for people and customer service.</li></ul>&nbsp;What we offer:<ul><li>A competitive salary package, commensurate with experience.</li><li>Performance-based annual bonus.</li><li>Comprehensive benefits, including provident fund and paid leave.</li><li>Opportunities for growth and career advancement.</li><li>A supportive and dynamic team environment.</li></ul>&nbsp;This is an exciting opportunity for a seasoned Restaurant General Manager or Area Manager to elevate their career in a fast-paced, people-first organization.Join us in delivering outstanding experiences for our guests while developing high-performing teams and driving sustainable business growth.&nbsp;If interested, send your CV to <a href="mailto:e.kosmidou@phc.com.cy">e.kosmidou@phc.com.cy</a>&nbsp;All personal data provided by applicants will be treated with strict confidentiality and will be used solely for recruitment and selection purposes in accordance with data protection regulations.&nbsp;

Area Manager KFC- Paphos Area

Area Manager KFC- Paphos Area

RELATED JOBS