Education Centers

Cyprus

Casa College

Secretaries

Customer Service / Support

The Software Programmer is responsible for writing, testing, and maintaining code that enables software applications and systems to function efficiently. The role involves analyzing user requirements, designing solutions, and ensuring that programs run smoothly and meet organizational needs.&nbsp;Specific Responsibilities<ul><li>Write, test, and maintain clean and efficient code in programming languages such as Java, Python, C++, or others as required.</li><li>Collaborate with software developers, engineers, and analysts to design and implement software solutions.</li><li>Debug and resolve technical issues, ensuring software reliability and performance.</li><li>Modify existing programs to enhance functionality or adapt to new requirements.</li><li>Develop documentation for software applications, including flowcharts, diagrams, and code comments.</li><li>Assist in system testing, quality assurance, and performance optimization.</li><li>Ensure software security, compatibility, and compliance with organizational standards.</li><li>Keep up to date with emerging technologies, tools, and programming practices.</li></ul>Other Responsibilities&nbsp;1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership &amp; Strategic Planning<ul><li>Provide vision and strategy for campus-wide IT infrastructure, systems, and services aligned with institutional goals</li><li>Develop and manage IT budgets, forecast capital needs, and oversee procurement to ensure cost-effective resource use.</li><li>Serve on executive committees or advisory boards to align IT strategy with academic and administrative priorities</li></ul>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operational &amp; Infrastructure Management<ul><li>Oversee all aspects of the campus IT environment—networks, servers, data centres, data storage, campus Wi-Fi, telephony, audio-visual systems, and computer labs</li><li>Ensure enterprise systems (ERP, SIS, finance, HR, CRM) and specialised academic or research systems are implemented, maintained, and integrated seamlessly</li><li>Maintain rigorous cybersecurity, including firewalls, data privacy, disaster recovery plans, and routine backups.</li></ul>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team Leadership &amp; Resource Management<ul><li>Lead, supervise, and mentor staff across multiple functional divisions: help desk, system admins, software and support teams</li><li>Establish performance standards, manage staff tech training and development</li></ul>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Policy, Governance &amp; Compliance<ul><li>Develop and enforce IT policies and procedures, including usage, security, procurement, and data governance</li><li>Maintain compliance with legal, regulatory, and accreditation standards relevant to higher education (e.g. GDPR, accessibility)</li></ul>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaboration &amp; Stakeholder Relations<ul><li>Partner with faculty, administrative units, and student services to determine IT needs and support teaching, learning, and research</li><li>Liaise with external vendors, government agencies, and other institutions on systems integration, procurement, and IT projects.</li></ul>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Projects, Systems Integration &amp; Innovation<ul><li>Design and implement modern systems integration architecture, ensuring data flows between core systems, cloud services, and third-party platforms</li><li>&nbsp;Monitor emerging technologies and make recommendations</li></ul>Qualifications and Skills<ul><li>Education: Master’s degree in Computer Science, IT, Information Systems, Software Engineering, or related field (or equivalent experience).or related;</li><li>Experience: 5+ years in IT roles; experience in higher education educational environments is a strong plus</li><li>Skills: Strong leadership, strategic planning, budgeting, project management, cybersecurity, data governance, and vendor management.</li><li>Other: Excellent communication and collaboration to work with diverse campus stakeholders</li><li>Languages: Must be fluent in English, both written and oral. Greek is a plus.</li><li>Proficiency in at least one major programming language (e.g., Java, Python, C#, JavaScript).</li><li>Strong understanding of algorithms, data structures, and software design principles.</li><li>Knowledge of databases (SQL/NoSQL) and web technologies is an advantage.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work independently as well as in a collaborative team environment.</li><li>Good communication skills and attention to detail.</li></ul>Working Conditions<ul><li>Office-based 8:30 am to 5:00 pm&nbsp;</li></ul>Benefits<ul><li>&nbsp;Flexible working hours between 8:00 am to 5:00 pm</li><li>21 days of annual leave</li><li>Remuneration on a monthly rate depending on qualifications and other professional experience.</li><li>Annual bonus depending on productivity</li></ul>&nbsp;How to Apply&nbsp;Prospective applicants should send via email to <a href="mailto:hr@casacollege.ac.cy">hr@casacollege.ac.cy</a> the following:<ul><li>Updated CV</li><li>Proof of Qualifications</li><li>Two references</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;

We are looking for a conscientious front desk manager to oversee the front desk operations of our business. In this role, you will be required to greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained. To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded. A top-notch front desk manager should provide exceptional customer service and strong leadership skills. &nbsp;Responsibilities <ul style="margin-bottom: 0px; list-style-type: square;"><li>Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately</li><li>Answering screening and forwarding incoming phone calls</li><li>Receiving and sorting daily mail</li><li>Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)</li><li>Ensure timely and accurate customer service</li><li>Handle complaints and specific customer requests</li><li>Troubleshoot emergencies</li><li>Monitor stock and order office supplies</li><li>Provide basic and accurate information in person and via phone/email</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Update calendars and schedule meetings</li><li>Arrange travel and accommodations, and prepare vouchers</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li><li>Keep track of colleagues' time cards</li></ul> Requirements and skills <ul style="margin-bottom: 0px; list-style-type: square;"><li>Proven work experience as a Front desk manager or Reception manager</li><li>Hands-on experience with office machines (e.g. fax machines and printers)</li><li>Thorough knowledge of customer service and office management </li><li>Proficiency in English (oral and written)</li><li>Solid knowledge of MS Office, particularly Excel and Word</li><li>Excellent communication and people skills</li><li>Good organizational and multitasking abilities</li><li>Problem-solving skills</li><li>High School diploma; additional certification is a plus</li><li>Excellent communication and teamwork skills</li><li>Ability to work under pressure</li><li>High ethical and moral compass </li><li>Strong attention to detail and good analytical skills</li></ul> Benefits <ul style="margin-bottom: 0px; list-style-type: square;"><li>Flexible working hours between 8:00 am to 5:00 pm</li><li>21 days annual leave</li><li>Remuneration on a monthly rate depending on qualifications and other professional experience.</li><li>Annual bonus depending on productivity</li></ul> How to Apply Prospective applicants should send via email to hr@casacollege.ac.cy the following: <ul style="margin-bottom: 0px; list-style-type: square;"><li>Updated CV</li><li>Proof of Qualifications</li><li>Two references</li></ul> &nbsp;

Computer/Software Programmer

Computer/Software Programmer

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