Tourism - Hotels

Cyprus

Orkadial Developments ltd

Office Administration

We are seeking a highly motivated and organized Reservations Officer to join our Reservations Department. The ideal candidate will play a key role in ensuring seamless booking operations while working closely with the Sales and Marketing teams to maximize occupancy and customer satisfaction. This position requires a proactive, detail-oriented team player who thrives in a fast-paced hospitality environment.&nbsp;Responsibilities<ul><li>Handle daily booking requests and enquiries across all channels (phone, email, etc.) within specified timelines.</li><li>Provide support for all reservation needs, including adjustments and special requests, to maintain high levels of guest satisfaction and loyalty.</li><li>Accurately record all reservation details (guest data, preferences, payments) in the hotel’s system.</li><li>Manage travel agents &amp; Tour Operator bookings according to the agreements made by the Sales Department.</li><li>Enhance sales by recommending upgrades and add-ons.</li><li>Work closely with front office, maintenance, housekeeping, and sales to ensure a smooth stay for guests</li></ul>&nbsp;Qualifications<ul><li>Diploma relevant to the Hospitality industry or experience in a relative position.</li><li>Fluency in English and Greek is required.</li><li>Outstanding customer service and communication skills.</li><li>Knowledge of PMS is desirable.</li><li>Strong computer literacy is required.</li></ul>&nbsp;Benefits<ul><li>Competitive salary based on experience.</li><li>Attractive working hours</li><li>Training and growth opportunities&nbsp;</li><li>Apply through our website or by emailing your CV to <a href="mailto:n.efstathiou@elysia-park.com">n.efstathiou@elysia-park.com</a>.</li></ul>

Reservations Officer

Reservations Officer

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