Job Description

Digital Product Management 

🪜 Seniority Level: Experienced
📅 Apply by: Sunday, 06 September 2026

Digital Sales Position - Core Description

• Shape Strategy: Define and prioritize the customer engagement and hyperpersonalization roadmap to reflect market trends, stakeholder input, and evolving customer engagement needs.

• Drive Innovation: Drive the delivery of the Bank’s communication hyperpersonalization capability, to optimise customer engagement capabilities, using data and insights to drive continuous improvement and innovation.

• Lead Execution: Coordinate cross-functional teams to deliver personalised experiences across digital initiatives.

• Focus on Customer & Stakeholders: Understand needs, solve problems, and design scalable solutions.

• Drive Data-Driven Decisions: Collaborate with Data & Analytics teams to develop customer intelligence models, triggers, and personalisation rules.

• Stay Ahead: Monitor industry developments and actively recommend innovations that advance hyperpersonalization and customer engagement.

• Collaborate: Work closely with internal teams and build external ecosystems to support growth.

Mobile App Position - Core Description

• Shape the roadmap: Support the definition and prioritization of digital product initiatives, based on customer needs, business value, market trends, and stakeholder input.

• Own product discovery: Translate insights, customer journeys, regulatory considerations, and operational requirements into clear problem statements, user stories, acceptance criteria, and delivery priorities. 

• Drive execution: Coordinate business, technology, UX/UI, data, operations, risk, compliance, and customer support teams to deliver high-quality digital experiences from concept through launch. 

• Champion the customer: Use customer feedback, analytics, usability findings, and service insights to identify friction points and recommend improvements that strengthen adoption, satisfaction, and engagement. 

• Enable digital growth: Contribute to initiatives that enhance self-service, onboarding, servicing, payments, engagement, and other mobile-led banking journeys. 

• Measure and improve: Define success metrics, monitor performance after launch, and support continuous optimization of features, flows, content, and communications. 

• Collaborate and communicate: Maintain strong alignment with internal stakeholders, manage dependencies, and communicate progress, risks, decisions, and trade-offs clearly. 

What We’re Looking For

🎓 Academic Qualifications

·        Bachelor's degree in Computer Science, Information Systems or related subject. 

·        Master’s degree in the above subjects is an advantage. 

💼 Experience

• Ideally 3+ years of managerial experience relevant to technology, transformation or digital customer engagement are required, although candidates with less experience are also encouraged to apply.

• Digital Sales position: Experience in digital sales, digital customer engagement, AI or fintech is a strong plus
• Mobile App position: Experience in mobile app development or fintech is a strong plus.

 🌟 Other Skills

·        Strategic thinking and product vision.

·        Strong stakeholder management and influencing skills.

·        Customer-centric mindset with a focus on user experience.

·        Excellent communication and cross-functional collaboration skills.

·        Excellent verbal and written communication in both Greek & English.

 What’s in it for you

💰 Total Rewards

• Competitive salary - Up to €60.000 (depending on qualifications and experience)
• 9% Provident Fund (employer contribution) from day one
• Performance bonus opportunities (discretionary)
• Preferential financing rates

 🕒 Work–Life Support

• 28 days annual leave (increases with tenure)

• Sabbatical/part time options (discretionary)

   

 🚀 Growth

• Continuous learning
• Personal and Professional development programs
• Recognition for great work
• Career opportunities with technical and management ladders

💚 Wellbeing

• Medical & life insurance
• Wellbeing Program: team‑building, mental‑health, nutrition & financial guidance
• Employee Assistance Line

📅 Ready to Apply?

Create your account on our recruitment platform and take the first step toward your next adventure!

• Sign in or Create an account in our 'e-recruitment System' and complete your profile and upload your CV. Please ensure that your CV clearly states the grades/GPA obtained for all academic qualifications listed, including your High School Diploma, Bachelor’s degree, Master's Degree, and any other relevant qualifications, where applicable, to facilitate the assessment of your application.

•  From the ‘Candidate Profile’ section, click on the following:

o   BoC Logo or link

o   Job Search

o   Search Jobs

o   Click on the vacancy you are interested in

o   Hit Apply

o   Make sure you hit on Apply button again

📌 Additional information

• Already have a profile in our recruitment system? Great! Just make sure you meet the criteria and apply directly to this position.
• We treat all applications with the strictest confidentiality.

💬 Need More Info?

Feel free to reach out to our recruitment team at hr@bankofcyprus.com

How to Apply

Create your account on our recruitment platform and take the first step toward your next adventure!

Sign in or Create an account in our 'e-recruitment System' and complete your profile and upload your CV. Please ensure that your CV clearly states the grades/GPA obtained for all academic qualifications listed, including your High School Diploma, Bachelor’s degree, Master's Degree, and any other relevant qualifications, where applicable, to facilitate the assessment of your application.

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Bank of Cyprus