DIMAGEO LTD
Assistant Store Manager
Η Claire’s αναζητά Assistant Store Manager για το κατάστημα μας στο The Mall of Cyprus στη Λευκωσία!
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Area Retail Supervisor (Nicosia & Larnaca)
€1–35,000
Yearly salary
Nicosia, Larnaka, Cyprus
Location
On-site
Work arrangement
Full Time
Employment type
Permanent
Contract type
Job Description
Manpower Cyprus is recruiting on behalf of a leading client for an Area Retail Supervisor to oversee two premium coffee boutiques in Nicosia and Larnaca. The successful candidate will ensure consistent brand standards, exceptional customer experience, strong commercial performance, and full operational compliance across both locations. This role is ideal for a hands-on leader who is passionate about coffee and premium service.
Main duties & responsibilities
- Ensure full implementation of brand guidelines, SOPs, visual merchandising standards, and opening/closing procedures
- Drive customer experience excellence by ensuring tastings, recipes, and machine demonstrations are offered to every customer
- Monitor service quality, promote First Contact Resolution, and manage escalated customer issues when required
- Lead, coach, and develop boutique managers and teams through feedback, shadowing, role-plays, and performance follow-up
- Ensure effective communication and execution of campaigns, launches, and operational updates
- Maintain strong operational control: boutique standards, daily quality checks, and equipment readiness
- Oversee cash handling, petty cash reconciliation, bank deposits, attendance, punctuality, and roster adherence
- Manage stock accuracy and availability (FIFO/FEFO, weekly stock counts), recycling procedures and tracking, and ongoing audit readiness
- Maintain GDPR compliance, ensuring documentation is correctly completed and data is accurately updated in systems
- Provide shift coverage and support on the shop floor when boutiques are short-staffed
Skills & qualifications
- Proven experience in multi-site retail management (premium retail and/or hospitality environment preferred)
- Strong leadership, coaching, and performance management capability
- Genuine passion for coffee and delivering exceptional customer experiences
- KPI-driven mindset with strong commercial awareness and reporting skills
- High attention to detail across compliance, VM standards, cash controls, and stock management
- Confident with retail systems and admin processes (Soft1 experience is an advantage)
- Flexibility to work across Nicosia and Larnaca and support operational needs when required
Benefits
- Very good remuneration package
- Provident fund
- Medical insurance
- Company car and monthly petrol allowance
- Monthly bonus based on KPI achievement
Working hours
- Monday to Sunday schedule
- 5 days per week, 38 hours per week
- 3 Saturdays per month
- Sundays off
How to Apply
Interested applicants should apply to the following link: https://ffi.sh/f7t1r
Alternatively, you can call 22710000.
All applications will be handled confidentially. Only shortlisted candidates will be notified for a personal interview.
Job Categories
Posted: 29 Sep 2026
Expires: 29 Oct 2026
Ref. No. 7021779
About Company
Manpower Cyprus
Manpower is the leading global workforce solutions company that helps organizations transform in a fast-changing world of work. Manpower can help businesses of all sizes in sourcing, assessing, developing and managing the talent that enables them to win.
Manpower develops innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Through its expert family of brands – Manpower®, Experis®, Right Management® and ManpowerGroup® Solutions – has created substantially more value for candidates and clients across 80 countries and territories and has done this for the past 70 years.
We're part of ManpowerGroup – the world's workforce expert, which connects more than 600,000 people to work every day and helps more than 400,000 clients worldwide. With 3,000 offices in 81 countries worldwide, ManpowerGroup offers the full spectrum of workforce solutions needed to address the complex recruitment challenges that exist today.
Services
• Contingent & Permanent Resourcing
• Professional Resourcing & Project Based Solutions
• Talent & Career Management
• Borderless Talent Solutions
• Managed Services Provider Programs
• Recruitment Process Outsourcing
Nicosia, Cyprus
Location
500+ Employees
Company size
Employment Agencies
Industry sector
1948
Founded
www.manpower.com.cy
Website
