Job Description

MotoTrend | Ferrari & Lotus

Are you passionate about exceptional cars and experienced in luxury sales?

Are you ready to take your career into the world of Ferrari and Lotus?

MotoTrend is looking to recruit a Sales & Customer Experience Officer for Ferrari and Lotus.

Based in Nicosia, MotoTrend is a well-established, family-owned company with over 25 years of experience in the automotive industry. 

We are looking for an ambitious and customer-focused professional, who shares our passion for exceptional automobiles and delivering outstanding customer experiences.

Your Role

As a Sales & Customer Experience Officer, you will be responsible for representing Ferrari and Lotus while developing lasting relationships with our customers and delivering an exceptional experience throughout their journey with us.

Your key responsibilities will include:

• Achieving sales targets for new and pre-owned vehicles
• Managing the complete sales process, from initial customer enquiry through to vehicle handover and follow-up
• Conducting test drives and gathering valuable customer feedback
• Identifying and evaluating opportunities within the local market
• Coordinating with the After Sales Manager on matters relating to pre-owned vehicle sales
• Introducing prospective customers to the Ferrari and Lotus brand experience, heritage and values
• Building and maintaining strong, long-term relationships with prospects and existing clients through structured contact and follow-up plans
• Ensuring showroom operations comply with the standards established by Ferrari and Lotus
• Delivering the highest level of customer satisfaction throughout the purchase and ownership experience
• Organising and coordinating events to strengthen the visibility and presence of Ferrari and Lotus in Cyprus

• Supporting the brands’ social media presence and related activities

   

What We’re Looking For

• A degree in Business Administration, Marketing or a related field.
• At least 5 years of sales experience, preferably within the automotive industry. Experience within the luxury or premium sector will be considered a strong advantage.
• A genuine passion for the automotive industry, performance and luxury vehicles.
• A proven track record of achieving and exceeding sales targets in a competitive environment.
• Excellent verbal and written communication skills, with the ability to engage confidently and professionally with customers, colleagues and senior management.
• A dynamic, proactive and self-motivated approach.
• A strong commitment to delivering exceptional customer service.
• High levels of integrity, professionalism and discretion.
• Excellent organisational and time-management skills, with the ability to work effectively to deadlines.
• Strong numerical skills.
• Excellent command of English; knowledge of additional languages will be considered an advantage.
• Proficiency in Microsoft Office applications and CRM systems.

• A valid driving licence.

   

What We Offer

Joining MotoTrend means becoming part of a team representing two of the world’s most distinctive automotive brands. We offer:

• An attractive remuneration package based on qualifications and experience.
• A generous performance-based bonus.
• 13th salary.
• Provident Fund.
• Medical coverage.
• Paid sick leave.
• Additional employee benefits and perks.
• Access to medical care through the company’s doctor.
• Continuous professional training and development.

Ready for the Challenge?

If you have the experience, passion and drive to represent Ferrari and Lotus and create exceptional experiences for our customers, we would like to hear from you.

Apply by sending your CV to hr@peletico.com, using the code SCE-MOT-10/26 in Subject.

All applications will be treated with the utmost confidentiality.

Only shortlisted candidates will be contacted.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at mioannides@peletico.com.

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MOTOTREND