Job Description

Are you organized, detail-oriented, and passionate about helping businesses run smoothly? Do you enjoy guiding merchants through setup and ensuring they get the most out of their accounts? Join Sliq and play a key role in delivering a seamless onboarding experience for every merchant.

As an Account Setup Specialist , you’ll guide new merchants through account setup, help them choose the right plan, provide prompt support via chat, email, or phone, and collaborate with the sales team to resolve inquiries. You’ll maintain accurate records, identify common challenges, and contribute to improving onboarding materials and help centre content.

Bring your excellent communication skills in Greek and English, tech-savviness, and customer-oriented mindset, and help Sliq provide exceptional merchant experiences while advancing your career in a global network.

Main Duties & Responsibilities:

• Guide merchants through the post-approval onboarding process, including account setup, login assistance, and plan selection
• Provide prompt and professional support via chat, email, or phone to resolve merchant inquiries
• Collaborate with the sales team to assist with merchant requests and follow-ups
• Maintain accurate merchant records and ensure smooth coordination across departments
• Identify and report common merchant challenges to improve internal processes and user experience
• Contribute to the development of onboarding materials, FAQs, and help centre content

Qualifications & Requirements:

• Excellent written and verbal communication skills in Greek and English (additional languages are a plus)
• Strong organizational and multitasking abilities
• Tech-savvy and comfortable using CRM systems, dashboards, and support tools
• Customer-oriented mindset with strong problem-solving skills
• Collaborative team player with attention to detail and initiative

What We Offer:

• Competitive salary.
• 13th salary.
• 21 days of annual leave.
• Provident Fund.
• Training and professional development.
• Career advancement opportunities within a global network.

Applications:

Interested applicants should forward their CVs to careers@sliq.eu, quoting reference code SLIQ-ACS-2026.

All applications will be treated with strict confidentiality.

Please note that only shortlisted candidates whose qualifications match the requirements will be contacted.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@sliq.eu.

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About Company

Sliq Payments Ltd