Job Description

GAP Vassilopoulos Group, one of the leading employers in Cyprus, is seeking to recruit a detail-oriented and organized Back Office Administrator to join the Western Union team at our Head Offices in Nicosia, Cyprus.

 

This role plays an important part in supporting the daily operations of Western Union services, ensuring that back-office processes, documentation, and internal procedures are handled efficiently and accurately while maintaining compliance with company and regulatory requirements.

This is a great opportunity to build your career in back office operations, working with international partners and customer quotations in a fast-paced environment.

 

Main Duties & Responsibilities:

• Efficiently handle and process rate requests submitted by customers
• Communication with agents abroad
• Generate accurate quotations based on rates received from agents and send them to customers in a timely and professional manner
• Proactively follow up with customers to track the status of quotations, provide updates, and ensure customer satisfaction throughout the process

 

Qualifications & Requirements:

• High School Degree or Diploma
• Bachelor’s Degree in Business, Shipping or in any other related field will be considered an advantage
• Proficiency in MS Office (Excel, Word, Outlook)
• Fluency in Greek & English Language
• High attention to detail, ensuring accurate data entry and processing
• Ability to work effectively as part of a team in a fast-paced environment

 

What We Offer:

• Attractive remuneration package based on experience and qualifications
• 13th Salary
• Bonus
• Provident Fund after the first 6 months
• Participate in the Loyalty Discount Scheme Program
• Paid Annual Leave Days
• A collaborative and supportive work environment
• Opportunity to join a fast-growing sector within an established Group
• Career growth prospects in the payments and financial services industry

How to Apply

Interested candidates are encouraged to send their CV at careers@gapgroup.com quoting the reference code GAP-WUBO-26 in the subject line.

All applications will be treated in strict confidence.

Soft Skills

Technical Skills

Job Categories

About Company

G.A.P. Vassilopoulos Group

G.A.P. Vassilopoulos Group was established in 1964 and is listed on the Cyprus Stock Exchange. Today it is a modern and flexible organization, among of the top 25 biggest companies in Cyprus, operating in the services arena by providing many related services under one roof as one-stop shop The Group operates via a network of over 2.000 offices and associates throughout Cyprus, the United Kingdom, Belgium, the Netherlands, Luxembourg and Israel. It employs over 1.000 highly experienced personnel who are supported by the latest technology.20 Strovolos Av., 2011 Strovolos, P.O. Box 23897, 1687 Nicosia, Cyprus.