Job Description

Who We Are

FlexCar is more than a car leasing company. We redefine the way consumers own a car by offering flexible and accessible terms along with an all-inclusive premium service. Our aim is to elevate the car leasing field and pave the way for the future of mobility in Greece, Italy, Cyprus, Mexico, and across the globe.

People at FlexCar

We are constantly looking for curious and ambitious minds that are eager to be part of an exciting journey and a strong professional team. If you are ready to accelerate your career within one of the most promising European scaleups, join us!

Position Summary 
The Back Office Operations Associate will play a key role in supporting daily operational workflows across suppliers, workshops, and customers. This position involves accurate invoice processing, consistent follow-up with external partners, managing service and repair tickets, coordinating appointments with workshops, and monitoring KTEO inspection schedules. The ideal candidate is highly organized, detail-oriented, and comfortable juggling multiple tasks in a dynamic environment.

Responsibilities

• Process and accurately register supplier and workshop invoices in a timely manner
• Follow up with suppliers and workshops regarding outstanding invoices, pending tasks, or documentation
• Manage ticketing for vehicle damages, repairs, and workshop servicing
• Coordinate and schedule customer appointments with workshops, ensuring smooth communication and timely handling
• Monitor and track all KTEO (Vehicle Technical Inspection) cards to ensure compliance and timely renewals
• Maintain clear and updated records in internal systems to support seamless operations
• Collaborate with multiple internal teams to ensure quick and effective customer service
• Contribute to improving back-office processes and operational efficiency
• Understand the company’s services and provide accurate information to stakeholders when needed

Requirements

• 1+ years of experience in Back Office, Operations, Customer Service, or a similar administrative role
• Strong organizational skills and ability to multitask effectively
• Excellent communication skills and the ability to collaborate with various stakeholders (suppliers, workshops, and internal teams)
• Attention to detail and a proactive, problem-solving mindset
• Ability to work independently and take ownership of assigned tasks
• Customer-first mindset and willingness to go the extra mile for service quality
• Fluency in Greek and English, both written and verbal
• Ideally, an interest in the automotive industry

Benefits

• Opportunity to work in one of the fastest-growing scaleups
• Private Health Insurance
• Free coffee, snacks and beverages
• Car benefits
• Ongoing training and development
• Competitive salary
• Amazing working environment based on Respect, Fairness, and Transparency

*All applications will be treated in utmost confidence and will only be seen by members of our recruitment team.

How to Apply

*Please submit your CV to the following email address: l.tachou@flexcar.gr

Soft Skills

Technical Skills

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About Company

FlexCar Rentals Ltd