Job Description

Domino’s Pizza Cyprus is a growing vibrant company, part of the dynamic Domino's worldwide pizza chain. We are looking for an experienced Call Centre Assistant Manager to join our Call Centre team.

Candidates must have previous experience and must speak Greek and English.

Main Responsibilities

• Daily running and managing of the call center
• Setting targets for call center agents
• Scheduling and organizing shifts
• Facilitating and organizing training
• Management reporting
• Keeping up with trends and happenings in the industry
• Ensuring that customers are kept happy and satisfied at all times
• Ensuring a safe and harmonious environment
• Ensuring compliance with privacy laws

Main Requirements 

• Strong leadership skills 
• Motivation: The successful candidate is expected to devise effective motivation techniques to improve the performance of their team mates
• Coaching and Mentoring: The successful candidate must be a great tutor and an excellent mentor to their team members
• Hardworking: To be able to encourage their team members to work harder
• Goal Setting and Achievement: The successful candidate is in charge of setting goals for others to achieve and therefore must be an achiever too
• Multitasking: The successful candidate must be able to handle multiple tasks at the same time without errors and mistakes

Interested candidates can send their CV to admin@dominos.com.cy 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at admin@dominos.com.cy.

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Dominos Pizza