Job Description

Service Support Center Operator

At Unicars, your career is an opportunity driven by decades of automotive excellence in Cyprus. We’re proud to be recognized as a Great Place to Work® for six consecutive years and Best Workplace 2026, by our team of 200+ dedicated people across Cyprus. Guided by our values of integrity, teamwork, development, and responsibility, we’ve built an environment where you can innovate, collaborate, and grow. 

Here, you’re not just joining a company, you’re joining a culture that empowers you to shape your future and the future of mobility.   

Main Duties and Responsibilities:
The employee will be responsible for:

• Providing telephone customer service in accordance with the manufacturers’ quality standards.
• Proper allocation of tasks to the company’s workshops across Cyprus.
• Ensuring the satisfaction and well-being of existing customers regarding their experience with Unicars, and maintaining the highest possible level of after-sales service.
• Executing various promotional activities/campaigns, vehicle recall campaigns, or customer information campaigns.
• Receiving, promptly handling, and ensuring the resolution of customer queries.
• Managing various manufacturer platforms related to customer service.

What You’ll Bring to the Team: 
We’re seeking someone who combines expertise with drive, personality, and purpose. 

• Academic background in Business Administration or any other related fields will be considered an additional advantage.
• At least 2 years of experience in customer service.
• Experience in a similar position will be considered an advantage.
• Very good command of Greek and English (both written and spoken).
• Very good computer literacy and proficiency in basic IT software (MS Office).
• A strong sense of responsibility.
• Promptness and organizational skills.
• Customer service-oriented attitude.
• Effective communication and language skills.

A competitive remuneration package will be offered according to qualifications and experience, including, among others, a 13th salary, Provident Fund, and other related benefits.

Why We're a Great Place to Work:

At Unicars, people come first. We foster a supportive, innovative culture and offer benefits designed to help you grow and thrive:

• Competitive salary package, including 13th salary 
• Bonus Scheme according to performance
• Annual leave entitlement that increases with years of service 
• Friday afternoons off  
• Ongoing professional development and training opportunities 
• Group healthcare plan 
• Because family matters – paid maternity/paternity leave support
• Provident Fund to support your future 

At Unicars, we are passionate about creating a workplace where people feel supported, valued, and inspired to grow. If you’re ready to take the next step in your career, we’d love to hear from you. You can submit your CV here until 01/08/2026. Please note that only applications submitted through the link provided will be considered. Applications received through any other channel will not be reviewed.

All applications will be treated as strictly confidential.

How to Apply

You can submit your CV here until 01/08/2026. Please note that only applications submitted through the link provided will be considered. Applications received through any other channel will not be reviewed.

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About Company

Unicars

Unicars Ltd, is one of the leading companies in the automotive sector in Cyprus. It is the official importer of Volkswagen, Audi, SEAT, CUPRA and Škoda vehicles, Volkswagen Commercial Vehicles. It is also the authorised provider of Service and Parts for Lamborghini in Cyprus. Unicars provides a wide range of both Sales and After-Sales services to its wide customer base through its extensive network of Sales and After-sales locations across the island.

Η Unicars Ltd είναι μια από τις κορυφαίες εταιρείας στον τομέα της αυτοκίνησης στην Κύπρο. Είναι ο επίσημος εισαγωγέας των αυτοκινήτων Volkswagen, Audi, SEAT, CUPRA και Škoda καθώς επίσης και των Volkswagen Commercial Vehicles. Είναι επίσης ο εξουσιοδοτημένος πάροχος υπηρεσιών Service και Ανταλλακτικών της Lamborghini στην Κύπρο. Η Unicars παρέχει ένα ευρύ φάσμα υπηρεσιών τόσο στον τομέα των πωλήσεων όσο και στο after-sales στο ευρύ πελατολόγιο της μέσω του εκτεταμένου δικτύου σημείων πωλήσεων και εξυπηρέτησης μετά την πώληση που καλύπτει όλη την Κύπρο.