Job Description

⁠Client Relationship Executive

Sales department

 Location: Paphos, Cyprus
Salary: €25,000–€30,000 per annum, depending on experience, qualifications and overall suitability for the role, plus performance-based incentives.

 About Philippou Law

Philippou Law is a dynamic and fast-growing international law firm providing legal, corporate, immigration and business advisory services to clients worldwide. We pride ourselves on delivering exceptional client service through professionalism, commercial awareness and long-term client relationships.

 As we continue to grow, we are looking for an ambitious and commercially driven Client Relationship Executive to join our expanding

 Client Relations and Sales Team.

The Role

This is not an administrative or customer service role. We are looking for someone with a genuine passion for sales, relationship building and business development.

 As a Client Relationship Executive, you will be the first point of contact for prospective clients and play a critical role in converting enquiries into long-term client relationships. You will qualify leads, understand clients' objectives, recommend the firm's legal and corporate services, and identify opportunities to cross-sell additional solutions that best meet their needs.

 You will work closely with our lawyers, gaining valuable knowledge of legal and corporate services while developing the commercial skills required to become a trusted client adviser. As your experience grows, you will be given increasing ownership of your client portfolio, greater responsibility and the opportunity to progress within the firm.

 We are looking for someone who is commercially minded, target-driven, enjoys speaking with people and thrives on achieving results.

 Key Responsibilities

• Manage and respond to inbound enquiries from prospective clients via telephone, email and other communication channels
• Qualify prospective clients by understanding their objectives and identifying their needs
• Present and promote the firm's legal, immigration and corporate services in a consultative and professional manner
• Convert enquiries into clients by building trust and delivering an exceptional client experience
• Identify opportunities to cross-sell the firm's wider range of services
• Build and maintain strong relationships with prospective and existing clients
• Schedule consultations between prospective clients and the firm's lawyers
• Follow up with prospects throughout the sales cycle to maximise conversion rates
• Maintain accurate records of client interactions and sales activity using the firm's CRM system
• Work closely with the Marketing Team to improve lead quality, conversion rates and client engagement
• Collaborate with lawyers to ensure a seamless transition from initial enquiry to client engagement
• Meet individual and team sales and conversion targets while maintaining the highest standards of client service

Requirements

• Minimum 3 years' experience in sales, client relationship management, business development or account management
• Proven experience selling professional services rather than physical products
• Strong consultative selling and relationship-building skills
• Commercially minded with a passion for achieving targets and delivering results
• Confident communicator with excellent interpersonal and negotiation skills
• Proven ability to build rapport quickly and convert enquiries into clients
• Excellent organisational and multitasking abilities
• Experience using CRM systems
• Fluent written and spoken English
• Self-motivated, resilient and able to work both independently and as part of a team

Preferred Experience

Candidates with experience in the following sectors will be highly regarded:

• Legal services
• Financial services
• Recruitment
• Corporate services

Languages

• English– Essential
• Greek– Advantage
• German, French or Spanish– Strong advantage

What We Offer

• Competitive salary of €25,000–€30,000 per annum, depending on experience, qualifications and suitability for the role
• Monthly performance-based bonus
• Comprehensive training in the firm's legal, corporate and immigration services
• The opportunity to develop valuable legal and commercial knowledge while working alongside experienced lawyers
• A genuine opportunity to grow into a senior client relationship role as the firm continues to expand
• Continuous professional development and ongoing coaching
• A modern, friendly and collaborative working environment
• Friday afternoons free

Who We're Looking For

We want to hear from ambitious individuals who enjoy sales, thrive on building relationships and are motivated by achieving results.

If you're someone who is commercially minded, enjoys speaking with people, takes ownership of your work and wants to build a long-term career within a growing international law firm, we'd love to hear from you.

How to Apply

How to Apply

Please send your CV to careers@philippoulaw.com with the subject line:

Application– Client Relationship Executive

We thank all applicants for their interest; however, only shortlisted candidates will be contacted

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About Company

Philippou Law Firm