Job Description

On behalf of Complyport Tech EU, a leading regulatory technology solutions provider for the global financial services industry, we are seeking to recruit a Client Services Support Specialist to work from their offices in either Limassol or Nicosia. Working for Complyport Tech EU is a rich experience that can rarely be found in any other working environments. Not only will you learn skills that will last you a lifetime, but you will develop relationships and training that could set you up for an established career.

This Role in a Nutshell

Work with in house Compliance and Development teams to ensure smooth operations, be involved in Product and Project Development Life Cycles and liaise with clients to effectively communicate any requirements needed for regulatory technology projects.

What Does Your Role Specifically Involve?

The successful candidate will be reporting to the Head of Analysis and Support Department and will be expected, amongst other of:

• Providing 1st level support on customer enquiries on company’s products and services via telephone, web calls or email.
• Liaising with other departments and routing tasks to them to solve customer enquiries that require further investigation.
• Developing and maintaining excellent relationships with existing and prospect clients.
• Identifying and assessing customer’s needs to achieve satisfaction.
• Ensuring that high level service is always provided to customers.
• Representing the company in a professional manner at all times.
• Following standard processes and procedures and completing any other duties in coordination with the head of the department.

Here Are Our Basic Requirements:

• University or College degree in Finance, Business Administration, Technology, or any other related field.
• Excellent command of the English and Greek languages, both verbal and written.
• Computer literacy and knowledge of Microsoft Office. 
• Excellent analytical and numerical skills.
• Dynamism and ability to deliver results in a timely manner.
• Excellent problem-solving skills.
• Customer service mindset.
• Team spirit with strong relationship-building and interpersonal skills.

We’d Also Love to See:

• Previous professional working experience in a similar position.
• Previous experience within the financial services sector

What’s In It for You?

By joining our team, you will have plenty of unique opportunities to boost both your professional profile and career in this fast-growing sector. You will work alongside our highly experienced experts on various projects.

You will be offered a competitive remuneration package, including a gross monthly salary in the range of €1,300 – €1,500 (indicative and non-binding), determined based on qualifications and experience. The package also includes a 13th salary, 23 days of paid Annual Leave per annum, provident fund upon successful completion of the probation period, as well as discretionary performance bonus and flexible working arrangements (including one afternoon off and hybrid work), along with training opportunities, flexibility in dress code as per occasion, and other perks such as teambuilding activities, corporate events, personal and career development opportunities, and more. Plus, you will become part of a hardworking, resourceful, and clever group of professionals who can also let loose and have fun at work.

Get to Know us a Little Bit Better

Complyport Tech EU is a leading and award-winning regulatory technology provider for the financial services industry. We specialise in trading activity reporting and monitoring solutions that arise from the many requirements posed by complex and challenging international regulations such as EMIR, MiFID II/MiFIR, SFTR, FATCA, DAC6 and CRS. All our services are provided via our proprietary MAP FinTech platform. More details regarding the platform can be found here.

Please note that you will only be contacted if you make it past the preliminary round.

Complyport Tech EU is an equal opportunity employer. We firmly believe in diversity and inclusivity in the workplace, so applicants from all walks of life are welcome. 

How to Apply

Your application will be treated with the strictest confidentiality. If you’re interested in applying for this vacancy, please click on the below link:

https://onlinerecruitment.exelsyslive.com/?c=BDEBED1E-78D6-4C8C-83F2-D268EE8BD765&v=2026/1011&applynow=true

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About Company

Complyport EU

Complyport is a leading financial services consulting firm and part of the ComplyMAP Group, a global powerhouse in Regulatory Technology (RegTech), Governance, Risk, and Compliance (GRC).

With over two decades of excellence and a unified presence across five jurisdictions, the UK, EU, UAE, Mauritius and India, we provide a seamless, cross-border platform for all regulatory needs. We are uniquely positioned to offer a complete suite of services, from authorisation to ongoing regulatory support and advanced technology solutions, helping firms remain compliant in an ever-evolving regulatory environment.

Our clients span the full spectrum of the financial services sector, including regulators, banks, funds and fund managers, investment firms, fintech companies, insurance providers, and payment and electronic money institutions. 

Over the years, we’ve supported 1,500+ firms through their authorisation process and continue to provide ongoing regulatory support to 700+ regulated organisations worldwide, empowering clients to navigate regulatory complexity efficiently and with confidence.