Job Description

Crew Officer / Crew Administrator

Lowland is growing, and so is our Crew Management team. We are therefore looking for a motivated and organized Crew Officer / Crew Administrator to join us.

You will play an important role in the daily coordination and administration of our seafarers, including crew changes, travel arrangements, documentation and maintaining accurate crew records.

Working closely with Crew Managers, seafarers, clients and external partners, you will help ensure that our crewing operations run smoothly and efficiently.

What will you be doing?

As a Crew Officer / Crew Administrator, your responsibilities will include:

• Maintaining and updating our crew management system, ensuring that crew members’ personal details, qualifications and certificates are accurate and up to date.
• Coordinating and scheduling crew changes, ensuring smooth and timely arrangements for joining and departing seafarers.
• Reviewing crew documentation, including passports, visas, medical certificates and professional certificates, and monitoring their validity and compliance.
• Communicating with clients, seafarers, Crew Managers and other departments regarding operational and administrative matters.
• Liaising with travel agencies, port agents and other relevant parties to coordinate crew travel and logistics.
• Processing travel expenses, refunds and other crew-related administrative matters.
• Providing administrative support to the Crew Management team, including filing, data entry and record-keeping.
• Assisting with the company’s social media activities when required.
• Handling incoming telephone calls and welcoming visitors to the office.
• Performing other reasonable duties related to the position as required by the Crew Manager or management.

What are we looking for?

We are looking for someone who enjoys working in an international maritime environment, communicating with seafarers, clients and colleagues from different nationalities, while combining a service-oriented attitude with accurate administration.

Ideally, you have:

• Experience in a similar position within a shipping, crewing or maritime company, or a degree in maritime studies or a related field.
• Strong communication skills and the ability to work effectively with people from different nationalities and cultural backgrounds.
• Strong organizational and time-management skills.
• The ability to work independently as well as part of a team.
• The ability to remain organized in a dynamic and fast-paced maritime environment.
• Strong attention to detail and a commitment to accurate administration.
• A willingness to learn, develop and take on new responsibilities.
• An excellent command of English, both written and spoken.
• A professional, positive and service-oriented attitude.
• The ability to handle personal and confidential information responsibly.

Experience with crew management software, maritime certificates and seafarer documentation is considered an advantage.

Why join Lowland?

This is an opportunity to become part of a growing international maritime organization and a team that works closely with seafarers and clients from around the world.

You will have the opportunity to further develop your knowledge of crew management, maritime operations and international crewing, while working in a dynamic environment where no two days are exactly the same.

Whether you already have experience in crewing or have a maritime background and are looking to develop your career ashore, we would be interested in hearing from you.

Interested?

Are you ready to strengthen our Crew Management team and become part of Lowland’s continued growth?

We would be pleased to hear from you. Send us your CV and a short introduction telling us why you would like to join our team.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at applications@lowland.com.cy.

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About Company

Lowland International Shipping Cyprus Ltd.