Job Description

The Position

The Duran is seeking a motivated and organized individual with knowledge of e-commerce and digital marketing to manage and operate its online store and support the continued growth of its e-commerce activities. The successful candidate will be responsible for website management, product design and content, online order processing, customer support, digital merchandising, and the overall day-to-day operation of The Duran’s e-commerce platform.

About The Duran

The Duran is an independent digital media platform covering geopolitics, world affairs, economics, and international news from a perspective outside mainstream corporate media narratives. Through analysis, commentary, interviews, podcasts, video content, and online discussion, The Duran has built a global audience that values free speech, critical thinking, open debate, and independent journalism. The Duran operates an online store selling exclusive merchandise under The Duran brand. 

 

Main Duties & Responsibilities

• Manage and maintain The Duran’s e-commerce website, ensuring website functionality, content updates, optimal user experience, and overall performance.
• Manage and optimize product content, including descriptions, attributes, specifications, categories, pricing, inventory status, and product data.
• Manage the online order process, including order fulfilment, shipment coordination, returns, and customer enquiries.
• Assist in the development and design of new merchandise, apparel, and signature product collections.
• Design and update product pages, landing pages, promotional banners, and website sections.
• Perform image editing, including cropping, resizing, background removal, retouching, colour correction, and web optimization.
• Provide excellent customer support.
• Create, manage, and optimize promotional activities, discount campaigns, coupon codes, bundles, and special offers.
• Support and execute digital marketing initiatives, online campaigns, and e-commerce growth strategies.
• Use AI tools to assist with content creation, image editing, workflow automation, customer service, and operational efficiency.
• Contribute to the planning and development of marketing campaigns.
• Undertake any additional duties and projects assigned by management relevant to the role and business needs.

Qualifications & Profile Requirements

• Experience managing e-commerce websites and online retail operations.
• Experience managing e-commerce websites and online retail operations.
• Experience with WordPress, WooCommerce, Shopify, or similar e-commerce platforms.
• Experience with Adobe Creative Suite, Canva, or other design and image editing tools.
• Strong understanding of online sales processes, customer experience, and digital merchandising.
• Knowledge of digital marketing, social media management, and online advertising platforms.
• Familiarity with AI tools for content creation, image generation, editing, and workflow automation.
• Excellent command of English, both written and spoken.
• Pleasant personality, integrity of character, and a strong sense of responsibility.
• Experience creating content for e-commerce websites, email marketing campaigns, and social media platforms will be considered an advantage.
• Previous experience in e-commerce, online retail, digital marketing, customer service, or digital merchandising will be considered a strong advantage.
• Previous experience in the fashion or apparel industries will be considered an advantage.

Compensation & Benefits

Competitive salary package

Scale Annual Leave Scheme 

Reverse Gear Media is an equal opportunity employer and is committed to creating an inclusive workplace. All employment decisions are based on business needs, job requirements, qualifications, and experience, without regard to any protected characteristic.

How to Apply

Apply Now!

Send your Cover Letter and CV to accounts@theduran.com

All applications will be treated with the strictest confidence.

Please note we will reply only to applicants who we select for follow-up interviews.

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About Company

Reverse Gear Media Limited