Job Description

About CRM.COM
CRM.COM is a Unified Commerce and Subscription Billing Platform for retailers, telecom operators, energy companies and digital brands. Our platform helps businesses build repeat customers at scale through wallet-powered commerce, offers, loyalty, payments and advanced recurring billing.

 

Job Role Overview

The Finance & Administration Lead is a build role. In the first six months, the successful candidate works directly with the CEO on a focused project to reorganise and modernise the entire finance and admin function — then takes full ownership of running it.

 

The role is about making the whole engine smarter, leaner, and more automated — and understanding the CRM.COM business model well enough to support the decisions that grow it.

 

This is a role for someone fast, commercially minded, and relentlessly execution-oriented.

 

Key Responsibilities

• Own the full finance and admin function — day-to-day operations, controls, and reporting
• Manage the working relationship with our external accountants for statutory compliance and audit support
• Develop a deep understanding of our revenue model: SaaS subscriptions, project fees, SLA billing, and usage-based charges
• Own and improve our use of Accounting Software
• Automate everything automatable — invoicing, reconciliation, reporting, admin workflows
• Provide commercial analysis and financial insight to support business decisions

Ideal Candidate Profile

• University degree in Finance, Economics, Business, or a related field
• 4–7 years of experience in a finance, operations, or commercial role
• Working knowledge of Accounting Software  (or equivalent)
• Genuine tech fluency — you reach for automation before you reach for a spreadsheet
• Ability to understand a SaaS commercial model quickly and completely
• Strong communicator who translates numbers into decisions
• Experience using AI tools (Claude or similar) to accelerate work is a genuine advantage

A qualified accountant is not required but open to apply if you are one. We work with excellent external accountants for statutory and compliance work.

 

What We Offer

• Competitive compensation with direct access to the CEO
• Real ownership of a function from day one
• A company with genuine momentum and an international customer base
• Modern, flexible, ambitious company culture

If the above is representative of you, please send your CV and two lines on why this role is the right fit to careers@crm.com quoting “Ref: Finance & Administration Lead – ERG” in the message subject.

 

All applications will be acknowledged and treated in strict confidence.

How to Apply

Please send your CV and two lines on why this role is the right fit to careers@crm.com quoting “Ref: Finance & Administration Lead – ERG” in the message subject.

Job Categories

About Company

CRM.COM

CRM.COM delivers Tier 1 grade billing software, easy to setup and flexible to meet the needs of any recurring billing operator. CRM.COM provides ready made processes to meet the requirements of the most demanding billing tasks, ranging from a simple period based SaaS model to a complex event based triple play operation.