Forex Support Officer
€1,200–1,600
Monthly salary
Full Time
Employment type
Mid-Level
Seniority level
Job Description
Key Duties:
- KYC: Perform full KYC verification procedure for clients
- Support: Provide clients platform support via chat, email and phone
- Work closely with other department to achieve company set objectives
- Finance: Assist clients and call centre in any clients related financial queries and issues
- Implement the customer service policies of the company
Requirements:
- European Union work permit
- Flexible working hours
- Fluent in English written and spoken
- Very good knowledge of Microsoft Office
- Ability to take ownership of requested tasks
- Extra language will be considered an advantage
- Any similar job experience will be considered a very strong advantage
Employment conditions:
- Full time position
- Full training will be provided
- 22 days annual leave
- 13th salary
- Provident Fund
Position conditions will be discussed during the interview
Previous experience will be considered a strong advantage
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at
regis.m@wgmservices.com.
Soft Skills
Verbal communication
Writing skills
Critical thinking
Thinking outside the box
Technical Skills
Payment processing
CRM Platforms
Word
Excel
Google Drive
Job Categories
AML, Compliance and Risk Management
Customer Service / Support
Trading & Dealing (Forex)
Posted: 16 Sep 2026
Expires: 16 Oct 2026
Ref. No. 7016346
About Company
WGM Services Ltd.
WGM Services Ltd. is a CySEC Licensed Invesment firms located in Nicosia
11-50 Employees
Company size
Forex / Trading
Industry sector