Wavemaker Hospitality is a dynamic collection of hotel brands across the Mediterranean. With 45 years of expertise, 50+ hotels, and 500,000+ guests each season, our portfolio includes Atlantica Hotels & Resorts, Mare Resorts, Aphrodite Hills Resort, and our newly introduced APHI Resorts and AMOH, a Luxury Collection Resort, Rhodes.
AMOH a Luxury Collections in Rhodes is looking for a professional, enthusiastic, and service-oriented Front Desk Agent to join our Front Office team. As the first point of contact for our guests, you will play a key role in creating a welcoming atmosphere and delivering exceptional service throughout the guest journey. The ideal candidate is passionate about hospitality, possesses excellent communication skills, and thrives in a fast-paced environment where attention to detail and guest satisfaction are paramount.
Key Responsibilities:
Welcome guests in a warm and professional manner, ensuring an outstanding first impression.
Manage check-in and check-out procedures efficiently and accurately.
Handle reservations, room assignments, and guest requests in accordance with hotel standards.
Respond promptly to guest inquiries via telephone, email, and in person.
Provide accurate information regarding hotel facilities, services, local attractions, and transportation options.
Process payments, maintain cash handling procedures, and ensure accurate billing.
Coordinate with Housekeeping, Maintenance, Guest Services, and other departments to ensure smooth daily operations.
Resolve guest concerns and complaints professionally, ensuring a high level of guest satisfaction.
Maintain guest records and ensure all information is updated accurately within the property management system.
Promote hotel services and contribute to enhancing the overall guest experience.
Requirements & Qualifications:
Minimum of 2 years of experience in a Front Office, Reception, or customer service role within the hospitality industry.
Excellent communication and interpersonal skills.
Strong customer service orientation and problem-solving abilities.
Proficiency in MS Office applications and hotel property management systems (knowledge of PMS software will be considered an advantage).
Ability to work efficiently under pressure and manage multiple tasks simultaneously.
Fluency in English is essential; knowledge of additional languages will be considered a strong asset.
Flexibility to work rotating shifts, including weekends and public holidays.
Professional appearance and positive attitude.
EU citizenship or a valid work permit for Greece.
Benefits:
Competitive remuneration package.
Rotating shift schedule.
Complimentary staff meals.
Continuous training and development opportunities.
Career advancement prospects within the company.
A supportive and professional working environment.
Posted: 10 Aug 2026Expires: 8 Sep 2026Ref. No. 7002538
About Company
Wavemaker Hospitality
Atlantica Hotels & Resorts, one of the leading hotel companies in Cyprus and Greece, is expanding its operations.
We are seeking to employ the following position to join our already highly successful management team in the head office in Limassol, Cyprus.
Established in 1980 with the opening of the first Atlantica Hotel in Limassol, Cyprus, the Atlantica Group has now grown into a hotel chain currently operating 50 hotels in Cyprus, Greece and Egypt. Through the years, terms like personal service, attention to detail and friendly ambience have become synonymous with Atlantica.
With a wealth of experience and an enviable reputation for quality of service Atlantica Hotels, wherever located, guarantee customer satisfaction and value for money holidays.
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