Job Description

ABOUT US

Parklane, a Luxury Collection Resort & Spa, a member of Marriott International is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. 

 

The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.

 

DUTIES & RESPONSIBILITIES

• To deal with reservations, taking bookings and special requirements. To achieve optimum utilization of facilities.
• Operate Systems and deal with messages and enquiries when required, to the company standard. 
• To welcome guests on arrival to required standard, and ensure their details are entered into the computer correctly and efficiently.
• To promote the Health Club ambience for members and visitors to increase the appeal of the Health Club. To help organize and co-ordinate Health Club social activities.
• To liaise with the health club supervisor on a regular basis regarding any administrative or special duties. Attending team meetings when required.
• To ensure that a high level of customer care is maintained always, especially when under pressure.
• To always adhere to Health Club rules.
• To ensure that cashing up procedures are always adhered to, ensuring that all money and charges are correctly balanced, security checks are made according to Company procedures.
• Ensure cleanliness of area and to take ownership of reception. 
• Required to check changing areas on a regular basis.
• Monitoring reception policies and procedures & working directly with Health Club Supervisor.
• Ensure the best quality service advice and information is available.
• Ensuring that changing areas, showers, poolside, steam room and sauna are clean and tidy always. 
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

 

QUALIFICATIONS

• 1+ years’ experience in similar position as Receptionist or Previous customer related experience
• Excellent Knowledge of English Language (Greek & Russian Language is a plus)
• Excellent Communication and Organizational Skills
• Excellent knowledge of MS Office (especially Excel, Word, Outlook)
• Pleasant Personality
• Customer-centric

 

BENEFITS

• Competitive remuneration package.
• Training programs, to promote career growth and professional development.
• Free meals provided during shifts.
• Participation in the company’s staff events and rewards for achievements.
• Discount Card for various shops, restaurants and occasional vouchers.
• Referral bonus scheme.

 

Please send CVs to recruitments@parklanecyprus.com 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at recruitments@parklanecyprus.com.

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About Company

Parklane, a Luxury Collection Resort & Spa

Radiating across 85.5k m2 of thoughtfully-crafted landscape, the 5 star Parklane, a Luxury Collection Resort & Spa, hails as the only upscale international brand with an elevated and varied offering, for both business and leisure guests, as yet unseen on the island. The diversity of accommodation extends from family-friendly to adult-only, with a choice of rooms and suites, some with private pools. Of the three generously-sized pools, one is seawater, another caters for adults only and each is populated by cabanas, poolside dining and sun loungers. A comprehensive resort, Parklane appeals to myriad tastes. Housing five distinct restaurants and two bars, it also has unmatched meetings facilities, including a vast 800m2 ballroom, imaginative Park Kidz club, transformative Kalloni SPA with 14 treatment rooms and a 300-meter long sandy beach. Parklane is a multidimensional setting that is both immersive and personalized, redefining the art of living while retaining the historic resonance of the island.