Job Description

Main Responsibilities

Operational Monitoring and Updating 

• Updating the Operations database (Excel) constantly based on client vessel schedules, TL daily reports, and Port agent updates and ensuring each operation is recorded.
• Update the Line for changes to vessel berthing prospects of upcoming embarkation, replacement or disembarkation operations.
• Provide the Rapid or PCR Covid tests of the security guards to the Master of the vessel prior to embarkation.
• Updating of the Monday’s boards with all upcoming and completed Operations of the Line.

Daily email correspondence

• Co-ordinate via email the Operations of the Line by informing the vessel Master, Port agent and security guards for any upcoming embarkations, disembarkations or replacements of our security teams.
• Follow up with the Port agents on the berthing prospects of the vessel and any movements of security equipment on or off the vessel.
• Request the Company evaluation form from the Master upon the completion of each disembarkation or replacement operation.

Monitoring of emails and WhatsApp groups

• Monitor all emails received during the day and ensure that we respond in a timely manner.
• Monitor all the correspondence in the WhatsApp groups, receive updates from the TLs, read the daily reports and any other embarkation/disembarkation reports and report any discrepancies to the Operations Line Manager.

Daily container/reefer inspections

• Ensure we receive and review the container/reefer inspection forms from the security TLs and record the number of inspections to Monday’s board.

Completion of Operations / Company evaluation forms

• Provide an email update upon the completion of each vessel operation to the Management.
• Provide an email update upon receiving each company evaluation form to the Management. 

Weekly/monthly reports

• Prepare on a weekly basis every Monday the number of active vessels, active security guards and upcoming embarkations to the Line Managers.
• Prepare on a weekly basis, every Friday, the Operations Check table to the HOD with the Operational status of all upcoming operations for the next 5 days. (Berthing prospects, PCR tests, Flight tickets, Communication with port agents)
• Prepare on a monthly basis the Insurance calculations for the HOD.
• Prepare on a monthly basis the total number of inspections done on board by our security guards for the Operations Supervisor.

ISO filing and MLC

• Ensure that all necessary ISO and MLC records related to the Operations, are properly and securely filed and kept available, as per company, ISO and MLC requirements. 

Equipment Monitoring

• Review daily the security equipment on board each vessel, record each embarkation or disembarkation on Monday’s board and update the equipment status with any discrepancies or deficiencies.

Additional duties

• Carry out other department-related tasks when required by the HOD or Department Supervisors.

Key Requirements

• Ability to deal with people of different nationalities in a professional, human oriented and tactful manner.
• Excellent command of the English language both written and verbal.
• Proactive, analytical, can multitask and work under pressure/within deadlines.
• Able to work well both independently and within a team.
• Proactive, takes initiatives and well organized.
• Very good computer skills (Microsoft Office & HR Software)
• Thorough knowledge of STCW 95 & MLC 2006

Qualifications

• Academic / College diploma or equivalent work experience.
• Relevant Training.

Key Skills

• Ability to deal with multiple tasks and ships’ security operations in a professional and tactful manner.
• Ability to deal and properly communicate, cooperate and coordinate with a variety of personalities and individuals of different nationalities.
• Human Oriented.
• Analytical, well organized and swift in processing.
• Diligent and attentive to details.
• Excellent knowledge of PANGEA and company OPS software.
• Excellent knowledge of OPS Department Protocols.

What we offer

• Competitive salary package
• 13th salary
• Private Health insurance
• Pension Fund
• Employee Benefit Card
• Complimentary Lunch
• A fast-growing and vibrant company
• Great opportunities for career progression
• Exciting company activities, including team-building outings, corporate gatherings and events

To apply for this vacancy, please send your CV, to careers@mano-security.com quoting “Operations Coordinator”

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@mano-security.com.

Soft Skills

Technical Skills

Job Categories

About Company

M.S. Security Group

Founded in 1986, M.S. Security & Personnel has established itself as a trusted leader in the maritime and private security industry. With decades of operational experience, we are committed to delivering reliable, effective, and compliant security services across the globe.

Our operations adhere strictly to the latest industry standards, including the newly issued BMP – Maritime Security (BMP-MS) guidelines, ensuring our teams are fully aligned with current best practices in maritime threat mitigation and crew protection.

From high-risk transit areas to port security and onboard protection, M.S. Security & Personnel provides tailored security solutions backed by a legacy of professionalism, readiness, and integrity.