Job Description

As a Payment Systems Specialist, you will play a key role in managing and developing the company’s payment ecosystem. You will work closely with payment providers, banking partners, and internal teams to support reliable, secure, and efficient payment operations.

Key Responsibilities

• Serve as a primary point of contact for Payment Service Providers (PSPs), banks, and other payment partners, building strong relationships and supporting smooth daily operations.

• Coordinate the onboarding of new PSPs and banking partners, including due diligence, commercial and contractual discussions, implementation, and ongoing relationship management.

• Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing, and working with IT teams on implementation and deployment.

• Monitor and improve deposit and withdrawal processes to support a fast, secure, and seamless payment experience for clients.

• Analyse payment routing and transaction flows, including approval rates and provider performance, to improve payment success and operational efficiency.

• Support payment-related liquidity, fund allocation, settlements, and routing activities.

• Work with Finance, Compliance, Customer Support, Funding, IT, and other teams to identify, investigate, and resolve payment-related issues.

• Identify opportunities to improve payment processes, introduce automation, increase operational efficiency, and enhance the client experience.

• Research and assess PSPs, banking partners, payment technologies, and market developments in line with the company’s payment strategy.

• Monitor provider performance and identify opportunities to improve transaction success rates, costs, reliability, and service quality.

• Ensure payment activities follow company policies, procedures, and applicable regulatory requirements.

What We’re Looking For

• Bachelor’s or Master’s degree in Finance, Economics, Business Administration, or a related field.

• At least 1 year of relevant experience in Payments, Banking, FinTech, Financial Services, or a similar environment. Experience with international payment operations is an advantage.

• Good understanding of payment processing, transaction flows, settlements, reconciliations, and the end-to-end payment lifecycle.

• Experience managing relationships with PSPs, banks, or other financial partners. Commercial negotiation experience is an advantage.

• Strong analytical and problem-solving skills, good organisation, and the ability to manage multiple priorities in a dynamic environment.

• Strong communication and stakeholder management skills, with the ability to work effectively across teams and levels of the organisation.

• Ability to collaborate with IT, Finance, Accounting, Compliance, Business Development, Customer Support, and other internal stakeholders.

• Knowledge of payment technologies, APIs, payment gateways, and integration processes is an advantage.

• Experience using payment platforms, banking portals, CRM systems, financial operations tools, or similar software. Familiarity with reporting and data analysis tools is an advantage.

• Strong attention to detail and a proactive approach to identifying and addressing operational challenges.

• Excellent written and spoken English.

Working Hours & Location

• Monday to Friday, 09:00–17:30, with a 30-minute lunch break.

• The role is based in Nicosia, Cyprus.

Company Benefits

• A competitive compensation package, including benefits.

• Full-time position.

• Full training provided.

• 22 days of annual leave.

• 13th salary.

• Provident Fund.

• Opportunities for vertical and horizontal career advancement.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at marriana.s@wgmservices.com.

Job Categories

About Company

WGM Services Ltd.