Job Description

Join an international booking team in the heart of Larnaca.

As the official Cyprus licensee for Avis, Budget and Payless, we are looking for a Reservations & Customer Service Agent to join our Larnaca office.

Our team handles rental bookings and customer care for international and local customers across phone, email and online channels. If you enjoy helping people, communicating in English, and working in a busy international environment, this is a stable, year-round role.

This is a seven-day operation. You will work on a rotating roster, with two days off each week.

What we offer

·       Salary of €1,350–€1,500/month, plus 13th salary

·       Hands-on experience in rental operations and international customer service

·       A stable, year-round role with three recognised international rental brands

·       Rotating shift schedule with two days off per week

·       Staff discounts on car rentals across our network

·       A friendly, multinational team

What you’ll do

·       Handle customer enquiries and bookings by phone, email and online channels

·       Assist international and local customers with rental reservations

·       Advise customers on rental rates, policies and available options

·       Keep up to date with our products, services and current promotions

·       Resolve customer issues professionally and calmly

·       Help customers enjoy a smooth, friendly booking experience from start to finish

What we’re looking for

·       Fluent English, spoken and written

·       A second language is a strong advantage, especially German, French, Russian, Hebrew, Arabic or another European language

·       Comfortable and confident on the phone

·       Calm, helpful and professional manner

·       Computer literate

·       Pleasant, enthusiastic and adaptable personality

·       Able to work both independently and as part of a team

·       Available to work rotating shifts in a seven-day operation

·       No previous experience in car rental is required. Full training is provided.

How to Apply

To apply, send your CV to hr@avisbudget.com.cy or call us on 24 822666. 

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About Company

Avis Budget

GDK Rent a Car Ltd is a leading provider of mobility solutions. Through its Avis, Budget, Payless brands, with a wide network of 6 car rental stations in Cyprus. GDK is the national master franchisee of Avis Budget Group that has more than 1,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than one million members. GDK responds to all customer needs in the Car Rental sector, as well as in the Leasing and Used Car Sales sectors. It operates in Cyprus since 1988. GDK cooperates with all leading car manufacturers providing a wide range of innovative and high-quality services to meet all customers’ needs. “We Try Harder” is our philosophy and promise to deliver excellent & consistent customer service. Every time a customer chooses Avis, a world of unique driving experiences unlocks, as we offer a great variety of quality products & special benefits. All the above would never be possible if it weren’t for our one and unique asset, our People. Our experienced & talented professionals have led our company into continuous growth and strive with passion to make each day an innovative reality; an answer to tomorrow’s disruptive environment. It is, thus, our only mission, “Avis People” to always be “Happy People”.