Job Description

CareerFinders, on behalf of our client, a highly reputable and long-standing Group operating in the Travel & Tourism sector, we are seeking to recruit a Sales Support Agent to join their growing team based in Nicosia. As a Sales Support Agent, you will play a key role in supporting the commercial success of one of the world’s most recognized airlines. You will contribute to revenue growth, trade partner engagement, and high-quality customer support across the Cyprus market. Our client is seeking applicants who ideally hold prior experience in an airline, travel agency, or GSA (General Sales Agent) environment, with knowledge of reservations, fares, and ticketing considered a distinct advantage. You will need to be fluent in Greek and English, and be a confident user of MS Office applications. An attractive remuneration and benefits package is on offer, including a 13th salary, and Provident Fund.

 

Key Duties/Responsibilities:

• Support the commercial team in achieving revenue targets across the Cyprus market.
• Act as a key point of contact for travel partners, ensuring a high level of service and responsiveness.
• Distribute commercial updates, fare rules, and agreements accurately, and maintain strong product knowledge across fares, routes, and services.
• Assist in managing group requests, quotations, and follow-ups, coordinating booking, ticketing, and fare-related activities in line with airline procedures.
• Maintain accurate records, reporting, and CRM updates to support commercial decision-making.
• Liaise with internal and external stakeholders to ensure smooth execution of sales activities.
• Contribute to client engagement initiatives, including events and partner communication.
• Administrative and commercial coordination.

 

Key Skills/Experience:

• Previous experience in airline, travel agency, or GSA environment is desirable.
• Good knowledge of reservations, fares, and ticketing is highly desirable.
• Understanding of leisure and corporate market.
• Strong organizational and multitasking skills.
• Excellent communication skills in Greek and English.
• Proficiency in standard office systems.
• Experience supporting airline sales teams is highly desirable.
• Analytical mindset with ability to interpret data.
• High attention to detail and problem-solving ability.
• Team-oriented with a proactive approach.

 

Key Benefits:

• Attractive salary based on skills and experience.
• 13th salary.
• Provident Fund.

 

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number ERG9081. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy. 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at jobs@careerfinders.com.cy.

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About Company

CareerFinders Recruitment Services Ltd

With offices in Nicosia and Limassol, CareerFinders was founded by two recruitment professionals with extensive industry experience both in Cyprus and Internationally. Our core business model is to provide superior recruitment services to both local and international clients and candidates, primarily throughout the Island of Cyprus. Built on foundations of quality, trust and experience our thorough, personal and tailored approach to recruitment assignments sets us above the competition and ensures that both employers and job seekers find that ideal match. The core industry sectors we service include, but are not limited to Accounting, Finance, Banking, Corporate Services, Engineering, Forex/Binary, Information Technology, Shipping, Legal and Oil & Gas.