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Sales Support Representative (Call Center)

Hybrid Work arrangement
Full Time Employment type

Job Description

EMP Medic First Aid is a leader within the emergency response, safety & care sector. Having successfully provided consultation and training services to all types of organizations in Cyprus.

 

Responsibilities

  • Respond to calls from existing and new clients for various services and products
  • Return calls to prospected clients, to provide a basic outline of our service while collecting the necessary details
  • Obtain and evaluate all the information to handle the inquiries correctly
  • Report requests and other unsolved issues to the designated person or department
  • Provide support via phone and email
  • Record the information collected on our program
  • Maintains and improves quality results by following standards and guidelines
  • Recommending improved procedures
  • Any other duties that might be assigned

 

Required candidate profile

  • Fluent in Greek and English spoken and written
  • Good knowledge of Microsoft
  • Office, Excel and Outlook
  • Computer and typing skills
  • Organizational skills and ability to build relationships of trust
  • Pleasant personality and communication skills
  • Patience, endurance, composure and personal credibility

 

Benefits

  • Competitive Salary: Tailored based on experience and qualification
  • Training: Ongoing support and training provided to ensure success in the role
  • Annual Leave: 22 days of paid annual leave
  • Sick Leave: 2 days of paid sick leave per year
  • Profit & Fund Programme: Eligible participation in company profit and fund initiatives

 

Please do get in touch!

Submit your application by email to:

job@empmedic.com

 

All information submitted will be treated with strict confidence.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at job@empmedic.com.

Job Categories
Customer Service / Support Branding, PR & Communication
Posted: 27 Apr 2026 Expires: 27 May 2026

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About Company

EMP Medic First Aid Ltd
EMP Medic is a leader within the emergency response, safety & care sector. Having successfully provided consultation and training services to all types of organizations in Cyprus.
Larnaca Location
1-10 Employees Company size
Business Consulting Industry sector
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