RED HR Solutions
Office Operations & Business Manager - Lighting Solutions Company - Nicosia
Looking for passionate individual within the construction/design discipline.
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Technical Expert - Nicosia
€1,200–1,300
Monthly salary
Nicosia, Cyprus
Location
On-site
Work arrangement
Full Time
Employment type
Entry-Level
Seniority level
Permanent
Contract type
Job Description
📈 Our achievements in numbers
3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles & 49 Business Units
🎯 Our purpose
Better Living. Everywhere. for Everyone!
💼 Your everyday work-life
- Manage inbound and outbound communication with customers, suppliers, and external technical departments, ensuring timely and effective coordination
- Coordinate and administrate technical support requests, ensuring accurate information, proper follow-up, and resolution within the agreed 24-hour SLA
- Provide end-to-end support management, coordinating with relevant teams and external partners to ensure issues are effectively resolved
- Handle customer complaints by identifying appropriate solutions and clearly communicating the proposed course of action and technical rationale
- Maintain accurate records and use technical knowledge and troubleshooting skills to support efficient issue resolution and a seamless customer experience
🚀 As an ideal fit, you should have
- High school diploma or equivalent qualification, with basic technical knowledge and troubleshooting skills
- Experience with Dynamics or similar business systems and proficiency in Microsoft Office
- Strong organizational and follow-up skills, with the ability to manage requests within agreed SLAs
- Effective communication and interpersonal skills, with a customer-oriented mindset
- Ability to collaborate with customers, suppliers, internal teams, and external technical partners in a fast-paced environment
💎 What we offer
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/medical insurance package
- Internal wellbeing actions
⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society!
How to Apply
Apply at the following link: https://career.kotsovolos.gr/job-invite/5286/
Job Categories
Posted: 24 Sep 2026
Expires: 24 Oct 2026
Ref. No. 7020059
About Company
Κωτσόβολος
Στην Κωτσόβολος, κάθε μέρα, δεσμευόμαστε να κάνουμε περισσότερα, με σκοπό να ενδυναμώνουμε τους ανθρώπους να ζήσουν μια καλύτερη ζωή με την τεχνολογία. Για να το πετύχουμε, πρέπει πρώτα εμείς οι ίδιοι να επιδιώκουμε περισσότερα. Είμαστε πρεσβευτές της τεχνολογίας, του περιβάλλοντος, της ομαδικότητας, της δημιουργίας εμπειριών, της καινοτομίας, της συμπερίληψης.
Τι να περιμένεις από εμάς; Non-stop εκπαίδευση και εξέλιξη με 2 σύγχρονα εκπαιδευτικά κέντρα σε Αθήνα και Θεσσαλονίκη, πάνω από 53.000 ώρες εκπαίδευσης και περισσότερα από 350 workshops τον χρόνο. Non-stop καινοτομίες και τεχνολογίες αιχμής στα 90+ καταστήματα, το τηλεφωνικό κέντρο, τις state-of-the-art αποθήκες και τα γραφεία μας σε Ελλάδα και Κύπρο. Non-stop εμπειρίες με τους +3.000 ανθρώπους μας, με ομαδικό πνεύμα, συμπερίληψη και μηδέν διακρίσεις. Non-stop καλύτερη ζωή με πράξεις για το περιβάλλον, την κοινωνία και τον άνθρωπο.
Έλα να γίνουμε μαζί πολλά περισσότερα! #beMORE
Athens, Greece
Location
500+ Employees
Company size
Retail - Electric / Electronics
Industry sector
1950
Founded
career.kotsovolos.gr
Website
