Job Description

About the role

Travelhouse is looking for a reliable, organised, and service-minded person to join our travel team.

This role is ideal for someone who enjoys helping clients, solving problems, and managing details carefully. You will handle travel requests, prepare travel options, communicate with airlines and suppliers, and support clients before, during, and after their trips.
 

We are open to different levels of experience. Previous experience in travel, reservations, ticketing, aviation, hospitality, or customer service will be considered an advantage, but we are also happy to meet candidates with the right attitude, communication skills, and willingness to learn.

For experienced candidates, the role can include more responsibility in corporate travel, complex itineraries, client handling, ticketing, and supplier coordination.

What you will do

• Handle client travel requests by email, phone, and internal systems
• Assist with flight, hotel, transfer, insurance, and other travel arrangements
• Prepare clear travel options and help clients choose the most suitable solution
• Communicate with clients, airlines, hotels, suppliers, and partners
• Support clients with changes, cancellations, special requests, and travel questions
• Check travel documents and relevant travel information where needed
• Use and gradually develop knowledge of booking systems, travel platforms, and internal tools
• Follow up on pending requests and ensure bookings are completed accurately and on time
• Work closely with the team on daily travel operations and client support
 

What we are looking for

• Excellent command of Greek and English
• Strong communication and people skills
• Organised, responsible, and attentive to detail
• Calm and professional when handling urgent or time-sensitive requests
• Positive attitude and willingness to learn
• Good knowledge of Microsoft Office
• College or university degree will be considered an advantage
• Previous experience in travel, aviation, hospitality, reservations, customer service, or administration will be considered an advantage
• Knowledge of Galileo, Sabre, Amadeus, or other reservation systems will be considered a strong advantage
• Driving licence will be considered an advantage
 

What we offer
• Competitive package based on experience and skills
• Flexible working hours, 37 hours per week
• One fixed afternoon off each week
• Full training and support from experienced colleagues
• A collaborative, friendly team environment
• Company contribution to a MetLife investment plan
• 21 days of annual leave, plus public holidays
• Travel industry perks
• Exposure to corporate clients, airlines, hotels, international suppliers, and travel technology
• A stable, long-term role in an established Cyprus travel company
 

About Travelhouse

Travelhouse is a Cyprus-based travel management company serving corporate, group, and high-end leisure clients. We work with local and international clients and focus on reliable service, long-term relationships, and continuous improvement.

Equal Opportunity

Travelhouse welcomes applicants of all backgrounds. Selection is based on merit, skills, attitude, and team fit.

How to Apply

Please send your CV to cevzonas@travelhouse.com.cy with the subject: Travel Consultant Application.

If you have travel experience, please mention the systems, destinations, or types of bookings you have worked with.
 

If you do not have travel experience but believe you have the right attitude, communication skills, and willingness to learn, you are still welcome to apply.

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About Company

Travelhouse

Travelhouse is a travel agency located in Nicosia that exceeds the traditional services travel agencies provide. Although our platform is our corporate travel expertise, we are in position to offer our unparalleled high standards in service for leisure travelling, providing tailor-made experiences for any occasion. Our hub of services includes flights, accommodation, transfers, activities and car rental and expands to event management, web development and more. We invest in people, our partners and our clients and our mission is to constantly reinvent ourselves driven by our eagerness to serve.