Imports / Exports

Cyprus

Aramex Cyprus Ltd

Customer Service / Support

Transportation / Logistics

Secretaries

We are seeking a dynamic individual to provide excellent customer support and represent our company with professionalism and efficiency as a&nbsp;Customer Service Representative. &nbsp; &nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a courteous and timely manner</li><li>Provide accurate information regarding shipment status, delivery times, and any other relevant queries</li><li>Address customer concerns and issues with empathy and a customer-focused approach</li><li>Coordinate with the operations team to ensure smooth delivery and resolve any delivery-related issues</li><li>Process orders, returns, and exchanges accurately within company guidelines</li><li>Maintain customer records and interaction history in our system</li></ul>Requirements:<ul><li>Proficient in English (both spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Ability to handle multiple tasks and prioritize effectively</li><li>Previous experience in customer service or a related field is an advantage</li><li>Familiarity with courier or logistics operations is a plus</li><li>Proficiency in using customer service software and systems</li></ul>Application Process:To apply for this position, forward your CV via email to&nbsp;<a href="mailto:all_nic_hr@aramex.com">all_nic_hr@aramex.com</a>We look forward to welcoming a dedicated and enthusiastic individual to our customer service team!&nbsp;

<div><div style="text-align: justify;">We are seeking a dynamic individual to provide excellent customer support and represent our company with professionalism and efficiency as a&nbsp;Customer Service Representative. </div><div style="text-align: justify;"> </div><div style="text-align: justify;">Responsibilities:</div><ul style="text-align: justify;"><li>Respond to customer inquiries via phone, email, and chat in a courteous and timely manner</li><li>Provide accurate information regarding shipment status, delivery times, and any other relevant queries</li><li>Address customer concerns and issues with empathy and a customer-focused approach</li><li>Coordinate with the operations team to ensure smooth delivery and resolve any delivery-related issues</li><li>Process orders, returns, and exchanges accurately within company guidelines</li><li>Maintain customer records and interaction history in our system</li></ul><div style="text-align: justify;">Requirements:</div><ul style="text-align: justify;"><li>Proficient in English (both spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Ability to handle multiple tasks and prioritize effectively</li><li>Previous experience in customer service or a related field is an advantage</li><li>Familiarity with courier or logistics operations is a plus</li><li>Proficiency in using customer service software and systems</li></ul><div style="text-align: justify;">Application Process:</div></div>To apply for this position, forward your CV via email to&nbsp;<a href="mailto:all_nic_hr@aramex.com">all_nic_hr@aramex.com</a><div style="text-align: justify;">We look forward to welcoming a dedicated and enthusiastic individual to our customer service team!&nbsp;</div>

Customer Service Representative

Customer Service Representative

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