Job Description

Key Responsibilities & Duties

1. Project Coordination & Lifecycle Management

• Manage digital transformation timelines, internal milestones, and resource allocation to ensure seamless project continuity.
• Maintain meticulous tracking of project deadlines, distribute comprehensive meeting minutes, and drive action items to completion.

2. Change Management & Internal Advocacy

• Serve as Delphi’s internal "product champion" to drive user adoption of new digital tools among faculty and administrative staff.
• Proactively address and mitigate staff resistance to new digital workflows by translating technical roadmaps into clear, department-specific benefits.

3. Process Analysis

• Identify, analyse, and document current manual workflows across Admissions, Academics, Finance, and Student Administration.
• Map current and future-state processes to guide the configuration of the Student Information System (SIS), Learning Management System (LMS), and other institutional software systems in line with academic and operational requirements.

4. Cross-Functional Collaboration & Consultant Liaison

• Collaborate closely with the external EdTech Consultant to translate strategic technology recommendations into practical internal action plans.
• Serve as the daily operational link between the core Delphi team, IT, Finance, Operations, and the Executive Team to eliminate bottlenecks.
• Influence cross-departmental activities to achieve targeted objectives.

5. Data Hygiene & Governance

• Oversee the integrity of historical data migration from legacy systems and manual processes into new systems.
• Establish and enforce strict data entry standards, ensuring high attention to detail in system inputs, data cleansing, and reporting.

Essential Requirements (Must Have)

• Bachelor’s degree in a technology-related field such as Management Information Systems (MIS), Information Technology (IT), Computer Science (CS), or a related discipline.
• 3+ years of experience in IT, project coordination, business analysis, or operations management roles.
• Strong process analysis, process mapping, and workflow documentation skills.
• High proficiency and hands-on experience working within Microsoft 365 and/or Google Workspace ecosystems (including collaboration tools, cloud storage, and shared documentation).
• Strong analytical skills with experience in data management, reporting, and maintaining data quality.
• Excellent organisational skills, with strong attention to detail and the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work collaboratively across departments and build productive relationships with internal teams and external partners.

Preferred Qualifications (Nice to Have)

• Experience working with Student Information Systems (SIS), Learning Management Systems (LMS), CRM platforms, or other enterprise applications.
• Familiarity with APIs, system integrations, and digital platforms.
• Experience supporting website development or digital implementation projects.
• Experience with data migration, system implementation, or change management initiatives.
• Knowledge of higher education administrative processes and digital transformation projects.

Personal Competencies

• Strong problem-solving and critical thinking skills.
• Proactive, adaptable, resilient, and able to work independently in a fast-paced environment.
• Able to inspire others.
• A continuous improvement mindset with a genuine interest in technology-enabled transformation.
• Strong change leadership capabilities, with the ability to inspire others, encourage behavioral change, and support the development of new habits, routines, and practices that enable successful transformation.

Languages

• Very good command of both Greek and English, written and spoken, with the ability to communicate clearly with academic, administrative, technical, and external stakeholders.

What We Offer

• A collaborative and dynamic working environment at a forward-looking, evolving institution.
• The opportunity to work alongside specialized EdTech consultants and a passionate core team to shape Delphi's digital future.
• Competitive salary and professional development opportunities.

How to Apply

How to Apply

Interested candidates are invited to submit their CV to jobs@delphi.ac.cy.

Please include "Digital Transformation Application" in the subject line of your email.

Only shortlisted candidates will be contacted.

Soft Skills

Technical Skills

Job Categories

About Company

College of Tourism and Hotel Management