Job Description

Application Support Officer, Ammochostos – ASO/07/26


Our client is seeking an Application Support Officer to provide day-to-day support for our application at the client’s premises.


Duties and Responsibilities

• Provide daily on-site support to users of the application

• Assist users with system navigation, processes, and correct usage

• Handle user questions, incidents, and support requests

• Troubleshoot application-related issues and provide timely resolutions

• Escalate technical or complex issues to internal teams and follow up accordingly

• Identify recurring issues and communicate feedback for system improvement

• Support user testing and validation activities when required

• Keep records of support requests, issues, and resolutions

• Maintain effective communication and a positive working relationship with client stakeholders

Requirements

• Good working knowledge of Microsoft Office applications.

• Basic IT knowledge and familiarity with business applications

• Strong communication and interpersonal skills.

• Ability to understand and explain system-related issues clearly to users.

• Comfortable working on-site at a client location on a full-time basis.

• Good organisational skills.

• Previous experience in application support, IT support, customer support will be considered an advantage.

What We Offer

• Starting annual gross salary €16.900, increasing to €18.200 upon completion of one year of service and to €19.500 upon completion of two years of service.

• 21 days annual leave.

Note that this is a full-time, on-site role at the client’s premises, with working hours from Monday to Friday, 07:30 to 16:00 (30 min break).

If you are interested please apply here: https://recruitcrm.io/apply/17726132581040061567jqG

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at recruitment@humanasset.com.

Soft Skills

Technical Skills

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About Company

Human Asset Ltd

Human Asset Ltd is an Advisory Service Provider specializing in the field of Business Performance through Human Resource and Learning and Development management Optimized Solutions. Human Asset Ltd is a licensed private employment agency with an extensive experience in the provision of Executive Search and Selection services with diversified pool of professional profiles and clientele