Job Description

Kanika Hotels & Resorts is a leader in Cyprus’s hotel industry, offering holiday perfection for 50 years and earning more than 250 awards in the last five years.

 

Join our Information Technology department as an IT Administrative Assistant, where you will provide administrative and operational support to the Head of IT and the IT Department.

 

In this role, you will combine office administration with basic IT support responsibilities. You will act as the first point of contact for users, coordinate IT-related requests and help ensure the smooth day-to-day operation of the department.

 

Key Responsibilities:

· Provide administrative support to the Head of IT and the IT Department
· Answer incoming IT support calls and emails, logging and prioritising requests
· Provide basic first-line support for common IT issues and escalate complex cases to the appropriate IT team member
· Create, update and monitor IT support tickets to ensure timely resolution
· Coordinate and follow up on IT tasks, projects and service requests
· Process purchase requests, invoices, quotations and supplier documentation
· Communicate with vendors and service providers regarding orders, maintenance and deliveries
· Maintain records of IT assets, software licences, warranties and service contracts
· Assist with employee onboarding and offboarding, including user accounts, equipment and access requests
· Schedule meetings, maintain departmental documentation and prepare reports
· Assist in maintaining IT policies, procedures and departmental records
· Support the inventory and ordering of IT equipment and office supplies

 

Qualifications and Experience:

· Diploma or degree in Business Administration, Information Technology or a related field
· Basic understanding of computer systems, Microsoft Windows and general IT concepts
· Good knowledge of Microsoft Office applications
· Strong organisational, communication and multitasking skills
· Friendly, customer-focused and able to manage multiple priorities
· Reliable, detail-oriented and able to work independently and as part of a team

 

Ready to take your career to the next level and make a real impact? We’re looking for organised and motivated professionals like you to join our team!

 

Shape the Future of Hospitality with Kanika Hotels & Resorts – Your Journey Starts Here!

How to Apply

Don’t miss your chance—apply now and submit your CV here:
https://form.asana.com/?k=fK_0bLU4810AQDxN7xwH7w&d=6450303080948 

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About Company

Kanika Hotels & Resorts

KANIKA GROUP OF COMPANIES Kanika is a name that is synonymous with hotels, construction and development in Cyprus. A name that echoes five decades of operation and continuous growth. Founded in 1962 by Mr. Theodosis Karaolis, Kanika has grown in size, reputation and service. Since its earliest days, Kanika has been associated with a number of major construction projects throughout the Limassol area, some of which have carved the district's profile, and are regarded as prominent landmarks. One such project is the well-known Kanika Enaerios Complex, the biggest ever constructed in Cyprus, which incorporates over 750 apartments, shops, offices and even a hotel. Located on Limassol’s main beachfront avenue, the Kanika Enaerios Complex houses some of the trendiest cafes and restaurants in town that welcome some 1000 visitors a day. Soon after the establishment of the initial company, a veritable construction boom hit the island of Cyprus, and Kanika was ideally positioned to expand into a group of companies. Through its individual member companies – Kanika Developments Ltd, Kanika Property Management Ltd and Kanika Hotels & Resorts in Cyprus – the group branched out into areas of land development, property management and hotel ownership and management respectively. Today, the Kanika Group of Companies employs over 1,000 dedicated employees and has contributed tremendously to the economic and social development and progress of the island. Official Website: www.kanikahotels.com