Operations Manager
Περιγραφή εργασίας
VACANCY
Louis Hotels, a chain of 25 hotels & resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional for its Cali Resort and Spa in Paphos as the Operations Manager.
Main Responsibilities:
- To monitor and analyze the quality standard of the service provided, the guest satisfaction, operating costs, hygiene and cleanliness, productivity, quality and efficiency as well as the satisfaction of the staff.
- Provide effective leadership and guidance to the team, including department heads, supervisors, and frontline team members.
- Motivate and manage all team members working in operations to achieve the general targets.
- Monitor the coordination between the different departments of the hotel to ensure smooth and efficient operations.
- Establish communication channels with guests to obtain their feedback and assist with the resolution of issues.
- Identify and nurture talent within the hotel, providing opportunities for growth and advancement.
Required qualifications:
- Bachelor’s degree in hospitality management, Business Administration, or a related field.
- Minimum 3 years of previous experience in a managerial position in a 4* or 5* hotel.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and guest services.
- Excellent command of the Greek and English language. Knowledge of additional languages will be considered an advantage.
- Leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
- Excellent communication and management skills, problem-solving abilities.
- Exceptional guest service mindset and a commitment to delivering outstanding experiences.
- Ability to work efficiently under pressure.
- Proficiency in hotel management software and Microsoft Office Suite.
- EU Nationality eligibility to work within the EU.
Applications:
Interested applicants are kindly requested to submit their Curriculum Vitae, mentioning the title of position, to the e-mail address: vacancies@louishotels.com , no later than August 9th, 2026.
*** All applications will be treated in strict confidence***
Πώς να υποβάλετε αίτηση
Οι ενδιαφερόμενοι υποψήφιοι παρακαλούνται να στείλουν το βιογραφικό τους στον Διευθυντή Ανθρώπινου Δυναμικού στο vacancies@louishotels.com.