Sfaria hosts business-critical applications for companies that rely on them every day. When something stops working, their business stops with it — so this role matters.
We're looking for a technical support specialist to build and run our hosted environments, and to look after the customers who depend on them.
What you'll do
Set up new hosted environments for customers subscribing to the service — provisioning, configuration and handover
Support customers running their business applications on our hosted infrastructure, from first contact through to resolution
Windows Server administration — user accounts, permissions, updates, system settings
Configure and manage Windows Firewall: IP restrictions, port management, reviewing access rules
Microsoft Azure administration — verifying backups run correctly, basic storage management
Manage remote desktop and application delivery environments
Monitor server health, perform restarts and routine maintenance
Troubleshoot server and user issues, and document how you solved them
What we're looking for
2+ years in IT support, system administration or a helpdesk role
Solid grounding in Windows Server environments
Networking fundamentals — IP addressing, ports, access rules, DNS
Working knowledge of Microsoft Azure
Able to explain technical things clearly to non-technical business users
Fluent Greek and English
Independent and willing to take ownership — you'll be the person customers rely on
Nice to have
Experience with remote access or application delivery platforms
Familiarity with hosted accounting or ERP applications
Backup and cloud storage concepts
Interest in using AI tools to improve how support works
What we offer
€1,400 – €1,800 gross monthly. 12 salaries.
Full-time, Nicosia-based (on-site).
A small team, direct access to decision-makers, no bureaucracy