Shipping Companies

Cyprus

Columbia Shipmanagement LTD

IT Support, Systems and Networks

Data Science, BI & Analytics

SmartSea, formed by industry leaders SITA (aviation) and Columbia Shipmanagement (maritime), leverages aviation-grade technology and&nbsp;expertise&nbsp;to deliver the next generation of maritime digital products on a unified, cloud-native&nbsp;and composable platform.&nbsp;We are seeking a skilled Business Analyst to play a pivotal role in shaping, clarifying, and enabling delivery across the&nbsp;SmartSea&nbsp;Vision transformation portfolio. This is a value-centric role&nbsp;operating&nbsp;at the intersection of business intent, product strategy, platform capabilities, and delivery execution.At&nbsp;SmartSea, Business Analysis is not a downstream documentation function. The Business Analyst actively collaborates with Product Owners, Product Managers, Project Managers, Architects, and Engineering teams to ensure that business needs are correctly understood, coherently structured, and translated into deliverable outcomes that realise value.This role is critical to ensuring that&nbsp;SmartSea&nbsp;builds the&nbsp;right solutions, in the&nbsp;right way, for the&nbsp;right outcomes.&nbsp;Main Duties and Responsibilities:Business &amp; Value Analysis<ul><li>Engage with business stakeholders, domain experts, and operational teams to understand needs, pain points,&nbsp;objectives, and constraints across maritime operations and digital processes.</li><li>Analyse and articulate business problems and opportunities, ensuring they are framed in a way that supports value-driven decision-making.</li><li>Define and document business requirements, outcomes, and success measures with clarity, precision, and traceability to&nbsp;SmartSea&nbsp;Vision objectives.</li><li>Support value identification and prioritisation by helping Product and Delivery leadership understand impact, dependencies, and trade-offs.</li></ul>Product &amp; Delivery Collaboration<ul><li>Work closely with&nbsp;Product Owners&nbsp;to refine epics, features, and user stories, ensuring clarity of intent, acceptance criteria, and readiness for delivery.</li><li>Partner with&nbsp;Product Managers&nbsp;to ensure business analysis aligns with product strategy, roadmap direction, and desired customer or operational outcomes.</li><li>Collaborate with&nbsp;Project Managers&nbsp;to ensure requirements are sequenced, scoped, and structured in a way that supports predictable and integrated delivery.</li><li>Act as a connective tissue between business, product, and delivery disciplines—ensuring shared understanding and reducing rework and ambiguity.</li></ul>Requirements Definition &amp; Structuring<ul><li>Translate complex business needs into clear, structured artefacts such as user stories, use cases, process models, functional/non-functional requirements, and data definitions.</li><li>Ensure requirements are complete, consistent, testable, and aligned with platform standards and architectural principles.</li><li>Support backlog readiness by ensuring requirements&nbsp;are&nbsp;sufficiently elaborated ahead of delivery without over-specification.</li><li>Maintain traceability between business&nbsp;objectives, requirements, delivery items, and realised outcomes.</li></ul>Process, Data &amp; Domain Modelling<ul><li>Analyse and model business processes (current and future state),&nbsp;identifying&nbsp;inefficiencies, risks, and opportunities for improvement through digital solutions.</li><li>Contribute to data and domain modelling efforts, ensuring shared understanding of key business entities, relationships, and rules across teams.</li><li>Support&nbsp;SmartSea’s&nbsp;platform and composable architecture approach by helping ensure business logic and processes are consistently expressed across products and services.</li></ul>Delivery Support &amp; Validation<ul><li>Support delivery teams during implementation by clarifying requirements, answering questions, and&nbsp;validating&nbsp;understanding.</li><li>Participate in reviews, demos, and acceptance activities to ensure delivered solutions meet intended business needs and quality expectations.</li><li>Work with QA and stakeholders to support acceptance testing and validation of outcomes against defined requirements and success criteria.</li></ul>Continuous Improvement &amp; Ways of Working<ul><li>Contribute to the continuous improvement of&nbsp;SmartSea’s&nbsp;analysis practices, templates, and standards within the Value Delivery / Enterprise Value Office construct.</li><li>Identify&nbsp;recurring issues in requirement clarity, handovers, or decision-making and propose practical improvements.</li><li>Support the evolution of&nbsp;SmartSea’s&nbsp;system of work by promoting clarity, shared language, and evidence-based decision-making.</li></ul>Ways of Working<ul><li>Operate effectively within a&nbsp;product-led, hybrid Agile delivery environment, adapting analysis depth and approach based on context, risk, and delivery needs.</li><li>Balance upfront analysis with iterative discovery, avoiding both under-specification and analysis paralysis.</li><li>Facilitate workshops, refinement sessions, and working discussions that improve alignment, shared understanding, and decision quality.</li><li>Promote transparency, collaboration, and accountability across business, product, and delivery teams.</li></ul>Skills and Qualifications:<ul><li>Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline (or equivalent experience).</li><li>3–6 years of experience in a Business Analyst role within digital, software, or platform-based environments.</li><li>Proven experience working within Agile or product-centric delivery models.</li><li>Strong experience in requirements elicitation, user story definition, acceptance criteria, and process modelling.</li><li>Familiarity with techniques such as BPMN, use cases, process mapping, and value stream analysis.</li><li>Strong ability to reason about&nbsp;business outcomes, constraints, and trade-offs, not just features.</li><li>Comfortable collaborating with engineers and architects, with sufficient technical literacy to challenge assumptions and clarify feasibility.</li><li>Exposure to SaaS platforms, cloud-native architectures, or low-code environments is an advantage.</li><li>Strong understanding of Agile, Scrum, and Kanban practices, particularly backlog refinement and sprint collaboration.</li><li>Ability to manage multiple stakeholders, competing priorities, and evolving requirements.</li><li>Structured, detail-oriented mindset combined with strong systems thinking.</li><li>Excellent analytical, written, and verbal communication skills.</li><li>High attention to detail, with&nbsp;a strong sense&nbsp;of ownership and accountability.</li><li>Comfortable operating in ambiguity and helping teams move from problem space to clarity.</li></ul>What we offer:SmartSea&nbsp;is an Equal Opportunity Employer and values a diverse workforce with many different countries and cultures represented across the organisation.&nbsp;<ul><li>Competitive salary and discretionary bonus</li><li>Thirteen salaries</li><li>Pension fund</li><li>Medical insurance</li><li>Opportunities for professional growth and architectural leadership</li><li>Flexible working from home policy</li><li>A collaborative, product-driven and innovation-focused culture</li></ul>&nbsp;To apply, please send us your CV at <a href="mailto:careers@csmcy.com ">careers@csmcy.com&nbsp;</a>

Business Analyst (Digital & Platform Delivery)

Business Analyst (Digital & Platform Delivery)

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