Job Description

With more than 20 years of expertise in the marine travel sector, Henley Travel is recruiting a Ticketing Agent in Limassol.

Specialising in travel solutions for the maritime industry, we deliver reliable, efficient support for crew rotations, offshore personnel movements, and executive marine travel worldwide, ensuring seamless service tailored to the shipping industry's demands.

You will join a team of 6 people based in Limassol, working within the Ticketing Team.

The role involves issuing air tickets for marine crew members and efficiently coordinating travel from their home countries to assigned vessels, as well as their return journeys.

Benefits:

·       Competitive salary, including 13th salary.

·       Provident fund contribution.

·       23 days of annual leave (plus an additional day off on your birthday).

·       Private medical insurance.

·       Company performance-based bonus.

Responsibilities:

• Coordinate travel logistics for crew members travelling to and from vessels, including flight and accommodation arrangements.
• Issue air tickets using SABRE GDS.
• Identify the most cost-effective travel routes in line with client requirements and vessel schedules.
• Ensure compliance with company travel policies and procedures.

·       Participate in a rotation for the after-hours duty phone, requiring availability outside standard office hours, including weekends and public holidays, based on operational needs.

·       Weekday duty: Monday 6 PM to Friday 8 AM, approximately every 4-6 weeks.

·       Weekend duty: Friday 5 PM to Monday 8 AM, approximately every 4-6 weeks.

Requirements:

• Previous experience in marine or corporate travel coordination.
• Strong working knowledge of SABRE GDS or another Global Distribution System (minimum one year of experience required).
• Excellent communication and interpersonal skills.
• Excellent command of the English language.
• A diploma in Travel & Tourism is preferable but not mandatory.
• Ability to work efficiently under pressure and meet tight deadlines.
• Strong attention to detail and problem-solving skills.
• Flexibility to adapt to changing priorities and schedules.
• Proficiency in Microsoft Office Suite.
• Must be legally authorised to work in Cyprus.
• Resident of Limassol.
• Willingness to participate in a 24-hour duty rota. After successful training, the candidate will take part in this rota.

How to Apply

Email us (agathi.theofanous@henleytravel.com) with a copy of your up-to-date CV, so that an interview can be arranged for suitable candidates.

Job Categories

About Company

Matrix Marine Group