Work-mode: Hybrid (1 day per week from home after probation)
Location: Nicosia, Cyprus
Salary: €1,400 – €2,500 gross per month, 13 salaries (negotiable, depending on experience and qualifications)
Our client is an established international software and consulting company developing specialist technology solutions for utilities, municipalities and government organisations worldwide.
The company combines software development with technical consulting to help organisations manage infrastructure, resources and operational data more effectively. With a growing international client base, the business is looking to strengthen its Product Services team in Cyprus.
This is a varied, client-facing technical role combining software implementation, troubleshooting, SQL, reporting and user training. The successful candidate will work closely with international customers and internal project teams, gaining hands-on exposure to both technology and real-world infrastructure management projects.
Responsibilities
Install and configure the company’s software systems and related technologies
Configure and support Microsoft SQL Server and Crystal Reports
Provide remote technical support to customers via telephone and online channels
Provide on-site customer support and troubleshooting when required
Diagnose technical issues and assist customers with effective resolution
Deliver system training and guidance to administrators, managers and operational users
Develop and maintain reports and dashboards based on customer and project requirements
Write and maintain SQL scripts for reporting, configuration and data-related requirements
Support customers with the effective use and administration of software applications
Collaborate with colleagues, customers and project teams to support successful implementations
Maintain a high standard of customer service throughout implementation and support activities
Requirements
Degree in Electrical Engineering or another relevant technical discipline
Strong analytical and problem-solving capabilities
Excellent communication skills in English, both written and spoken
Comfortable working with software systems and learning new technologies
Proactive and methodical approach to identifying and resolving technical issues
Strong attention to detail
Ability to communicate technical concepts clearly to different types of users
Ability to work effectively both independently and as part of a team
Willingness and enthusiasm to continuously develop technical knowledge and skills
Benefits
13th salary
Flexible working hours
Financial support towards professional certifications, training and seminars
Structured career development opportunities
Continuous learning and professional development
Exposure to international projects and customers
Opportunity to develop experience across software implementation, SQL, reporting and technical consulting
Collaborative and supportive working environment
How to Apply
To apply please forward a copy of your CV or resume to Vassilis Georgiou at vasg@heilsarecruitment.com
Job Categories
IT Support, Systems and NetworksElectrical / Electronics Engineers
Posted: 1 Oct 2026Expires: 31 Oct 2026Ref. No. 7022612
About Company
Heilsa Recruitment
If you're considering the next step in your career, we remain committed to working with you. Our recruitment specialists provide advice and guidance, constantly contacting the best professionals and employers in the market. As your lifelong career partner, we want to help you thrive in this new era of work.
