Job Description

Responsibilities

• Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Managing all day-to-day operations
• Collaborates with the Front Office Manager on ways to continually improve departmental service.
• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
• Ensures guest and employee satisfaction and maximizes the financial performance of the department.
• Analyses information and evaluating results to choose the best solution and solve problems.
• Leads and/or participate in any new initiative or project as determined by the Management

Requirements

• 3+ years’ experience in Front Office  Management or similar role in hospitality industry in 5 star hotels.
• Fluency in English, verbal and writing. 
• Excellent knowledge of Hotel Property Management Software.
• Highly effective communication and organizational skills. 
• Excellent leadership, management, and team building skills.

You are kindly requested to send your CV to recruitments@parklanecyprus.com

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at recruitments@parklanecyprus.com.

Job Categories

About Company

Parklane, a Luxury Collection Resort & Spa

Radiating across 85.5k m2 of thoughtfully-crafted landscape, the 5 star Parklane, a Luxury Collection Resort & Spa, hails as the only upscale international brand with an elevated and varied offering, for both business and leisure guests, as yet unseen on the island. The diversity of accommodation extends from family-friendly to adult-only, with a choice of rooms and suites, some with private pools. Of the three generously-sized pools, one is seawater, another caters for adults only and each is populated by cabanas, poolside dining and sun loungers. A comprehensive resort, Parklane appeals to myriad tastes. Housing five distinct restaurants and two bars, it also has unmatched meetings facilities, including a vast 800m2 ballroom, imaginative Park Kidz club, transformative Kalloni SPA with 14 treatment rooms and a 300-meter long sandy beach. Parklane is a multidimensional setting that is both immersive and personalized, redefining the art of living while retaining the historic resonance of the island.