Job Description

GAP Vassilopoulos Group, one of the 25 largest employers in Cyprus, is currently seeking to recruit a Back Office Administrator (Payment Services) to join our Head Offices in Nicosia, Cyprus.

This role plays an important part in supporting the payment services team by ensuring the smooth onboarding of merchants and maintaining high compliance standards. 

 

It’s an excellent opportunity to build your career in back-office operations while working with international partners in a fast-paced environment.

 

Main Duties & Responsibilities:

• Manage the end-to-end merchant onboarding process for card acquiring services
• Collect, review, and validate client documentation in line with regulatory and company requirements
• Perform KYC (Know Your Customer) checks in accordance with compliance standards
• Accurately set up merchant accounts in internal systems
• Liaise with Sales, Compliance, and Customer Support teams
• Monitor pending applications and follow up with clients for outstanding documentation
• Ensure all data is recorded, stored, and maintained in the internal system
• Provide support in process improvements and contribute to enhancing the onboarding customer experience

Qualifications & Skills:

• Excellent communication and organizational skills
• Ability to work under pressure, manage multiple tasks, and meet deadlines
• Team player with a proactive and problem-solving mindset
• Fluency in Greek and English

What We Offer:

• Competitive remuneration package
• 13th salary
• Bonus
• Provident fund (after completion of the 6-month probation period)
• Participation in the Loyalty Discount Scheme
• Training and development opportunities within a large and reputable organization
• Opportunity to participate in the ACCA program

How to Apply:

Interested applicants should send their CVs to careers@gapgroup.com, quoting the reference number GAP-VPBOA-26 in the subject line. All applications will be treated with strict confidentiality.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@gapgroup.com.

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About Company

G.A.P. Vassilopoulos Group

G.A.P. Vassilopoulos Group was established in 1964 and is listed on the Cyprus Stock Exchange. Today it is a modern and flexible organization, among of the top 25 biggest companies in Cyprus, operating in the services arena by providing many related services under one roof as one-stop shop The Group operates via a network of over 2.000 offices and associates throughout Cyprus, the United Kingdom, Belgium, the Netherlands, Luxembourg and Israel. It employs over 1.000 highly experienced personnel who are supported by the latest technology.20 Strovolos Av., 2011 Strovolos, P.O. Box 23897, 1687 Nicosia, Cyprus.