Accountant Front-End Developer Lawyer Project Manager Digital Marketing

Back Office and Customer Support Officer

€1,600–1,800 Monthly salary
Nicosia, Cyprus Location
Hybrid Work arrangement
Full Time Employment type
Mid-Level Seniority level
Permanent Contract type

Job Description

Back Office & Customer Support Officer

About TenTrade

TenTrade is a global multi-asset financial services and online trading company, providing clients with access to a range of financial markets through modern trading technology. We serve an international client base across multiple regions.

The Role

Responsible for providing client support and assisting with the smooth day-to-day operation of client accounts.

Key Responsibilities:

  • Handle client queries via email, chat and telephone.
  • Assist with account opening, verification and KYC.
  • Support deposits, withdrawals and account-related requests.
  • Maintain accurate client records and CRM updates.
  • Liaise with internal departments to resolve client issues.
  • Follow company procedures and regulatory requirements.

Qualifications & Experience:

  • Previous Customer Support or Back Office experience, preferably in Forex/CFDs or financial services.
  • Good knowledge of KYC and client onboarding.
  • Excellent English communication skills.
  • Strong organisational and computer skills.
  • Client-focused with good attention to detail.

Working Hours & Location:

  • Monday to Friday, 12:30–20:30.
  • Remote working available.

How to Apply

Please email your CV to careers@tentrade.com.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@tentrade.com.

Soft Skills
Troubleshooting Resolving issues
Technical Skills
CRM Platforms
Job Categories
Back Office Support CRM / Customer Experience Customer Service / Support
Posted: 2 Oct 2026 Expires: 1 Nov 2026 Ref. No. 7022837

About Company

Tentrade
Tentrade
Nicosia, Cyprus Location
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