Back Office Assistant at Instant Trading EU Ltd

Instant Trading EU Ltd

Limassol, Cyprus

Back Office Assistant

On-site Work arrangement

Full Time Employment type

326

Job Description

Location: Limassol, Cyprus

Employment Type: Full-time | On-site

Industry: Financial Services / Forex / Investment

About the Company:

Instant Trading EU Ltd. is a company providing investment services, regulated by the Cyprus Securities and Exchange Commission (CySEC), with branches in Poland, Czech Republic and Slovakia. The company owns the InstaForex brand and provides its services through the website www.instaforex.eu and enables its clients to trade financial instruments through its trading platforms.

Position Overview:

If you are already in Cyprus, we are seeking a Back Office Assistant to support the smooth operation of our forex business. The role involves processing client account documentation, monitoring deposits and withdrawals, assisting with KYC and compliance checks, and maintaining accurate transaction records. The ideal candidate is detail-oriented, organized, and able to work efficiently in a fast-paced financial environment.

MAIN DUTIES AND RESPONSIBILITIES:

Understand and follow the company’s internal policies and procedures in carrying out daily responsibilities.
Ensure all tasks are completed in accordance with applicable laws, regulations, and internal company processes and procedures.
Perform AML, KYC, and customer documentation checks, both manually and using the tools provided by the company.
Monitor movements in customer bank accounts and PSPs, download statements and reports, and follow up on issues with payment gateways, payment service providers, banks, or technical teams as necessary.
Communicate professionally with the company’s service providers and partners regarding matters related to back-office operations.
Maintain accurate record-keeping and documentation filing within the back-office systems.
Prepare and submit back-office reports for internal, external, and regulatory purposes.
Reconcile, on a daily basis, client balances with the company’s balances recorded in the company’s software, in coordination with the accounting department.
Provide high-quality customer service, both internally and externally.
Assist with any other duties as required by management.

REQUIREMENTS:

Holder of a Bachelor’s Degree.
Prior experience working in financial services (1–2 years).
Fluency in English, both written and verbal, is essential.
Strong analytical and problem-solving skills.
Organized, methodical, and able to meet tight deadlines.
Ability to perform well under pressure.
Disciplined, accurate, and detail-oriented.
Team player with a sociable and pleasant personality.
Willing to learn and take initiative.
Diplomatic and professional in communication.

Benefits:

Competitive salary based on skills and experiences
Work is not everything in life, so we work only Monday-Friday;
You will always have the support of the entire team, not only during the probation period;
A friendly and international work environment.
Opportunities for growth and professional development.

Working Hours: 08:30-17:00.

No relocation packages offered.

How to Apply: If you believe you are the right fit for this role, please submit your CV here or send it via email to job.cy@forexmart.com with the subject line: “Back Office Assistant”.

All applications will be treated with strict confidentiality.