Job Description

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.

 

At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!

Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.

 

The role:

As a Commercial Data Analyst, you'll turn data into actionable insights that shape commercial and marketing decisions. You'll work closely with cross functional teams to analyze customer behavior, identify opportunities, and deliver targeted marketing campaigns that drive customer engagement, increase value, and improve retention. Your insights will directly influence commercial strategies and contribute to the success of the business.

 

Your Responsibilities:

• Analyze large datasets to identify trends, patterns, and insights that inform business decisions.

• Development, implementation and maintenance of weekly/monthly KPI’s for commercial segments stakeholders (Postpaid, Prepaid, Fixed).

• Preparation of data & analysis of all marketing and sales campaigns: Cross Sell, Up Sell, Churn Prevention.

• Collaborate with broader Sales, Marketing, Finance, and Operations teams to develop and implement strategic initiatives that drive revenue/LTV growth and market expansion.
• Identify and implement process improvements to enhance data accuracy, reporting efficiency, and overall analytical capabilities.
• Provide commercial insight on the month end results, trends and follow up actions. Clear and concise articulation of standard KPIs to segment stakeholders.
• Acting as an internal consultant, using analytical skills to answer critical business questions.

 

Our proposition:

• Competitive remuneration package

• Annual bonus scheme

• 13th salary

• Attractive benefits with comprehensive medical and life insurances and provident fund

• Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 130 euros

• Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector

• Hybrid workplace model

 

Your Profile:

• 2+ years of professional experience as an analyst/senior analyst, preferably in contract-based industry, market or consumer research with a particular focus on business data analysis, insights generation and planning.

• BSc in Computer Science (Data Science), Business Intelligence, Economics or related field.

• Postgraduate degree in any data science related field will be considered as strong advantage.

• Proficient SQL skills and data manipulation with Python (preferred) or R.

• Experience with any analytical/visualization tool (Power BI, Tableau).

• Comfortable utilizing AI tools to improve efficiencies and integrate their usage in daily work.

• Understanding of data warehouses and ETL principles.

• Experience with an ETL platform such as Airflow, Informatica etc.

• Willingness to learn new skills on the job.

• Fluent in English, with strong verbal and written communication skills.

 

Interested to join a team of passionate professionals? Apply now! Send your CV to career@epic.com.cy stating the job title in the subject line.

 

 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at career@epic.com.cy.

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About Company

epic ltd

Epic is one of the largest telecommunication providers in Cyprus. It provides integrated mobile and fixed telephony, internet and pay-TV services as well as specialized ICT solutions for businesses. At the same time, it operates 18 stores with tech products, accessories and telecommunication solutions. Epic combines a great network at great value. In 2019, it proceeds with the implementation of the biggest investment ever made for a super-fast network with 10 times more capacity compared to the past. Epic belongs to Monaco Telecom, the Principality of Monaco provider, and is a member of a dynamic European telecoms family which operates in France, Italy, Switzerland and Ireland.