Job Description

Commercial Lead Cyprus & Bulgaria

**Note: This position can be based either in Cyprus, Larnaka or in Bulgaria, Sofia

About the job

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Lead sales and commercial activities for Cyprus and Bulgaria, driving revenue, sales and profitability in line with business objectives. Develop customer relationships and commercial opportunities while ensuring compliance with Swissport’s governance, policies and procedures.

Your activities

• Act as the key commercial contact for Cyprus and Bulgaria within the CEMEAI region
• Build and maintain strong relationships with existing and prospective customers, acting as the main point of contact and ensuring their needs are effectively addressed.
• Develop and manage account plans, sales plans, budgets and forecasts for Cyprus and Bulgaria.
• Monitor sales volumes, revenue and costs against forecasts and build in contingencies
• Explore new business opportunities, protect existing business and develop and maintain the commercial pipeline.
• Maintain accurate and up-to-date Salesforce information and commercial reporting.
• Understand customer priorities, needs and pain points and align Swissport solutions accordingly.
• Lead customer meetings and commercial discussions, ensuring appropriate follow-up of agreed actions.
• Lead and manage RFPs, tenders and new business opportunities from initial assessment through to conclusion.
• Lead pricing activities and customer negotiations, ensuring commercial proposals support revenue and profitability objectives.
• Review and negotiate SGHAs, SLAs and other commercial agreements in collaboration with relevant internal stakeholders.
• Ensure new business opportunities are profitable by implementing appropriate control mechanisms
• Collaborate closely with CEMEAI Commercial, Operations, Finance and other internal stakeholders to deliver commercial objectives.
• Lead and monitor price increase activities, ensuring timely implementation and follow-up.
• Ensure all commercial activities comply with Swissport policies, governance, approval processes and applicable procedures.
• Contribute to achieving Swissport’s revenue, sales, profitability and customer retention objectives for Cyprus and Bulgaria.

Your profile

• Bachelor’s degree in Business Administration, Marketing, Economics, Finance, Aviation Management or a related field
• Minimum 5 years of relevant experience in commercial, sales, account management, business development or aviation-related roles, with proven experience in customer relationship management, pricing and contract negotiations.
• Strong business acumen, with the ability to analyze financial and commercial KPIs and identify opportunities for profitable growth.
• Excellent English communication skills including written, verbal, interpersonal and presentation skills
• Strong customer orientation, with the ability to understand customer needs and develop effective commercial solutions.
• Ability to create and foster internal and external relationships that enable the development of beneficial solutions
• Results oriented with strong analytical and decision-making skills
• Ability to take accountability for results, monitor performance and implement corrective actions where required.
• Strong negotiation and commercial skills, including pricing, business development and contract management.
• Ability to work under pressure and meet deadlines
• Good project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Strong IT skills
• High level of trustworthiness, integrity and compliance with company policies and procedures.
• Willingness to travel as required

What We Offer

• Competitive salary package based on experience and qualifications
• Performance based bonus
• Provident Fund
• Training and professional development opportunities to support your career growth
• Collaboration with experienced regional and global commercial teams
• A dynamic, inclusive and collaborative working environment within a global aviation services organization

Join Us:

If this opportunity excites you, send your CV to cy.careers@swissport.com with the subject line: LCA/COMMERCIAL . For more information you can contact 24008789. 

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join Swissport today and be part of a team that connects the world of aviation!

How to Apply

Join Us:

If this opportunity excites you, send your CV to cy.careers@swissport.com with the subject line: LCA/COMMERCIAL.  For more information you can contact 24008789. 

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About Company

Swissport Cyprus Ltd