Crewing Assistant
Job Description
Main Responsibilities:
- Administration / Instructions Emails - Distribute HR Pack and administrative instructions to all guards, before deployment, and ensure that all documents are received in good order before the assignment. Notify HR Line Manager of any anomalies or issues.
- Maintain records of promotions on board the vessels.
- Certificates- Verify mandatory certificates prior to assignments and arrange medical examinations according to the client's requirements.
- Contracts & Extensions - Prepare the agreement between the company and the guard.
- Travelling / Instructions Briefing - Arrange briefings, through email and communicate with the guards before each assignment, with all necessary info, including travelling, flight tickets, visas, OKTB, etc.
- PANGEA Updates - Keep a fully updated PANGEA profile of each guard with all relevant files, movements, contracts, etc. and will review it on a daily basis to ensure it is up to date.
- ISO – MLC – GDPR Requirements - Ensure that all necessary ISO / MLC files, records related to the HR, are properly and securely filed and kept available, as per company, ISO and GDPR requirements.
- Assist the Crewing Officer with daily tasks and be available to support the Crewing Supervisor.
- Collaborate with Crewing Officer to handle refunds and expenses.
Key Requirements:
- Ability to deal with people of different nationalities in a professional, human oriented and tactful manner.
- Excellent command of the English language both written and verbal.
Proactive, analytical, can multitask and work under pressure/within deadlines.
- Able to work well both independently and within a team.
- Proactive, takes initiatives and well organized.
Very good computer skills (Microsoft Office & HR Software)
Qualifications:
- Academic / College diploma or equivalent work experience.
- Relevant Training.
Key Skills:
- Ability to deal with people of different nationalities in a professional and tactful manner.
- Analytical, well-organized and swift processing.
- Human Oriented.
- Ability to properly communicate and cooperate/coordinate with a variety of personalities and individuals.
- Diligent and attentive to details.
- Excellent knowledge of PANGEA and company HR software.
- Excellent knowledge of HR Department Protocols.
What we offer:
- Competitive salary package
- 13th salary
- Private Health insurance
- Pension Fund
- Employee Benefit Card
- Complimentary Lunch
- A fast-growing and vibrant company
- Great opportunities for career progression
- Exciting company activities, including team-building outings, corporate gatherings and events
To apply for this vacancy, please send your CV to careers@mano-security.com quoting "Crewing Assistant".
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at careers@mano-security.com.
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About Company
M.S. Security Group
Founded in 1986, M.S. Security & Personnel has established itself as a trusted leader in the maritime and private security industry. With decades of operational experience, we are committed to delivering reliable, effective, and compliant security services across the globe.
Our operations adhere strictly to the latest industry standards, including the newly issued BMP – Maritime Security (BMP-MS) guidelines, ensuring our teams are fully aligned with current best practices in maritime threat mitigation and crew protection.
From high-risk transit areas to port security and onboard protection, M.S. Security & Personnel provides tailored security solutions backed by a legacy of professionalism, readiness, and integrity.