Job Description

A great opportunity for a second income or student job — flexible hours, real-world experience

About the Role

Cyprus Public Transport is looking for curious, observant people to join our team as part-time Customer Experience Advisors. Your job is simple but important: ride our network, visit our stations and customer service points, and tell us honestly what you find. Your feedback directly shapes the improvements we make to our service across the island.

At 12–16 hours per week with scheduling built around you, this role works well as a second job, a flexible income alongside university, or simply a way to earn while contributing to something that matters.

What You Will Do

• Travel our network and visit stations, vehicles, and customer service points to evaluate the passenger experience.
• Assess cleanliness, staff behaviour, punctuality, and overall service quality against defined criteria.
• Record your findings accurately through structured reports and feedback forms.
• Maintain discretion and professionalism throughout your evaluations.

What We Are Looking For

• Strong attention to detail and the ability to observe and report objectively.
• Good written communication skills in Greek and/or English.
• Reliable, punctual, and comfortable working independently.
• University student or recent graduate preferred, but not required.
• Legal right to live and work in Cyprus.

What We Offer

• Competitive hourly pay.
• Flexible scheduling — 12 to 16 hours per week, arranged around your availability.
• Genuine hands-on experience in customer service analysis and operational evaluation.
• The chance to make a direct impact on public transport quality in Cyprus.

How to Apply

Interested candidates can submit their application and upload their CV by clicking the link below: Apply for Customer Experience Advisor

All applications are treated in strict confidence.

Only shortlisted candidates will be contacted.

Cyprus Public Transport is an equal opportunity employer.

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About Company

CPT Cyprus Public Transport Services and Operations Ltd