Job Description

Where Talent Meets Opportunity: Summer Internship Program  

Are you on the verge of completing your undergraduate or postgraduate studies, eagerly anticipating your transition into the professional realm?  

XM proudly announces its summer internship program for 2026, meticulously crafted to welcome final year graduating students and offer them a gateway to their first hands-on experience in their chosen field of study and passion. 

Embark on a transformative 9-week journey, facing real-world challenges and sharpening your skills in a fast-paced and international working environment. Throughout this journey, you'll have dedicated XMers by your side, serving as your professional buddies and mentors. 

As an intern within our vibrant Big-Fair-Human organisation, you'll have exclusive access to customised workshops and interactive learning activities. Engage in dynamic project stand-ups, actively contribute to project success, and get a taste of #LifeatXM vibes. Moreover, you'll have the opportunity to acquire valuable insights into good practices and tips related to refining your resume, mastering interviews, and navigating the job market landscape. 

Program Details:  

• Duration: 8/06/2026 – 07/08/2026 
• Days/Hours: Monday to Friday / 40 hours per week 
• Location: Limassol Office (Full-time office based) 

Deadline for applications: 15/03/2026 

Internship seats are limited. Apply now! 

About the Role: 

As a Customer Experience Intern, you will support the CX team in providing exceptional service across multiple communication channels, including live chat, email, and telephone. You will engage with clients professionally, respond to inquiries, and help ensure a high level of customer satisfaction. 

This role offers hands-on experience in client relationship management, collaboration with internal teams, and exposure to customer-focused operations, while contributing to team goals and learning industry best practices. This internship is designed to be a learning-focused opportunity for students or recent graduates to build practical customer experience skills and understand customer service processes, work effectively in teams, and manage tasks with deadlines while developing professional skills. 

Main requirements: 

• Final year or postgraduate students in the academic fields of Business Administration/Marketing/Public Relations/Psychology/Economics or any other relevant field. 
• Minimum academic requirements: 
  • Cyprus and Greece Universities: GPA 7.5/10 
  • UK Universities: Degree classification 2:1 
  • Private Universities in Cyprus: GPA 3.5/4 
  • US Universities: GPA 3.3/4 
• Copy of academic transcripts is a must  
• Excellent computer literacy, with experience using chat tools, email, and Microsoft Office  
• Ability to use CRM systems will be consider as an advantage 
• Previous experience in a related customer support or customer-facing role is considered an advantage 
• Excellent verbal and written communication skills in English 
• Knowledge of any additional language will be considered as an advantage 
• People-oriented person with excellent interpersonal skills 
• Proactive problem-solver with a solution-oriented mindset 
• Strong communication and teamwork skills 
• Adaptability and willingness to learn 
• Growth and curious mindset 

What's in it for you: 

•  Unlock the potential to secure a full-time employment offer. 
• Embark on a rewarding journey with our paid internship program. 
• Dive into the dynamic world of the FinTech industry with immersive, hands-on experience. 
• Benefit from invaluable mentorship provided by subject matter experts 
• Contribute to impactful projects that make a difference 
• Expand your professional network by connecting with industry experts 
• Develop essential business skills, establish a competitive advantage, and elevate your career prospects in the job market. 

Please visit our website HERE to submit your online application for this position

All applications will be treated with strict confidentiality!

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@xm.com.

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About Company

XM

XM is a leading international FinTech company, committed to shaping the future of online trading through innovative solutions. Established in 2009, XM has grown exponentially with a global team of over 1400 employees around the world. Headquartered in Cyprus, XM also operates from offices in Greece, UK, UAE, USA, South Africa, and Uruguay. Guided by its core values, Big. Fair. Human., XM consistently ranks as a top-rated workplace, having received Platinum accreditation from Investors In People, alongside consistent recognition as one of the top Best Workplaces™. 

If you're a motivated and passionate professional eager to contribute and grow, we welcome you to explore our current job openings and apply to be part of a team where your potential can truly shine. www.xm.com/careers