Customer Sales & Service Agent
Job Description
Customer Sales & Service Agent ( Nicosia )
We are looking for Customer Sales & Service Agents to join our Emirates team in Nicosia.
Are you passionate about aviation and eager to build a dynamic career with one of the world’s leading airlines? Emirates is looking for enthusiastic, customer-focused individuals to join our team as Customer Sales & Service Agents in Nicosia. Whether you are just starting your career or have some experience, we invite candidates with a strong desire to grow in the aviation industry to apply.
Key Responsibilities:
· Provide exceptional customer service to Emirates Airline clients, ensuring their needs are met with professionalism and efficiency.
· Manage reservations, ticketing, and booking inquiries with attention to detail.
· Assist customers with a range of services, offering solutions in a timely and effective manner.
We’re Looking for Candidates Who Are:
· Highly motivated, with a strong drive to succeed.
· Self-starters who can take initiative and work independently.
· Excellent communicators, both in English and Greek (spoken and written), with strong organizational skills.
· Detail-oriented and able to manage multiple tasks while maintaining a high level of accuracy.
· Problem-solvers who can handle challenges with confidence and composure.
· Proficient in Microsoft Word & Excel and willing to quickly learn new systems.
· Capable of thriving under pressure while maintaining a professional demeanor.
· Reliable, responsible, and trustworthy with a passion for delivering outstanding customer service.
Preferred Qualifications:
· IATA qualification or an accredited qualification in travel/aviation.
· A university degree in a related field.
· Previous experience in the travel, aviation, or customer service industries.
· Familiarity with global distribution systems or aviation-related technologies.
If you're ready to take your first step or advance your career in aviation with a world-class airline, we’d love to hear from you!
Apply now and become part of the Emirates family in Nicosia.
Please send your CV and covering letter to mnicolaou@amathus.com
titled “For the position of Customer Sales & Service Agent”.
How to Apply
Please send your CV and covering letter to mnicolaou@amathus.com
titled “For the position of Customer Sales & Service Agent”.